Additionally, luxury cars are almost always more expensive to fix, not only because of the pricey parts, but also because you need a special mechanic to work on the system. It also recalled 40,995 of its 2020-2021 Lincoln Aviator vehicles with 3.0-liter gas engines because they may have improperly secured battery cable wire harnesses which could result in a short circuit and potential fire. The contact stated while driving approximately 70-75 MPH, the steering wheel became difficult to maneuver and then seized. At approximately 102,000 miles, vehicle started making loud grinding noise when turning the steering wheel in either direction, very noticeable both inside and outside the vehicle, both when stopped and when driving. If your wheel alignment is very bad, it can trick the computer into thinking the steering angle sensor is the problem, and this will cause the power steering assist error message to appear. This is absolutely insane and I plan on fighting it. If your troubleshooting hasnt led to any other causes, it might be time to evaluate the pump. We research hundreds of models each NTSB can rectify this problem by forcing Ford to do the right thing and permanently repair this issue. How do I know if my power assisted steering is working? Rent a vehicle when we have an almost brand new vehicle in the garage with a $500 a month car payment?!?! And now theyre trying to determine the extent of it, and whether its actually a safety concern. The manufacturer was not made aware of the failure. So, the problem can be quite severe, and, until the investigation is concluded, may be reason enough to skip the 2011-2017 model years. gave out two three years later. Ive read reports where people are driving on the freeway when it happens and I could only imagine how that wouldve been like especially since I drive with my child onboard . The auto defect attorneys at Gibbs Law Group are investigating reports of power steering problems in 2016-2018 Ford Explorers. But there is data to suggest that carbon monoxide was elevated in certain driving scenarios.. To activate, go to www.att.com/ford. With no damage seen technicians will use a tie harness to provide more clearance between the harness and compressor pulley. In some cases, the problem could be something as simple as a blown fuse for the power steering pump or another power steering system. Towed in. . The issues have not resulted in deaths to Fords knowledge. Numerous people are having the same issue. Over time, your power steering assist system can fail. If you have a power steering leak and 2016 Ford Explorer problems, you may not be able to turn the wheel with the desired force, leading to increased crash risk. Complaints can be spread across multiple & redundant categories, & are not organized by problem. My son just started driving too, and this is the car available to him. The problem occurs at all speeds. A number of drivers have described their experiences online: The auto defect attorneys at Gibbs Law Group have over 20 years of experience representing drivers against major vehicle manufacturers such asHonda,General Motors,Hyundai,Toyota,Kia, andFord. I have a 2016 Ford Explorer and while driving on a highway, I had several alerts come on the . My 2016 Ford Explorer turns fine while sitting at an idle, but when driving it becomes very hard to turn. No warning light or safety message was displayed by the vehicle when the issue occurred. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. You need to call around. There is an odd odor coming from exhaust. The explorer's in this year range have had many problems with the steering gears having internal failures that require the rack and pinion to be replaced. After wrestling the car to a safe site I shut if off. I brought it to a Ford dealership and the parts needed are on backorder with no lead time! On top of that, Car Complaints says that the average cost to fix this issue was about $2,100. Know how and what you can negotiate. Not all dealerships are created equal. However, these engines are the subject of numerous customer complaints and TSBs. Bulky to drive, gets very bad gas mileage, has several blinds spots when looking back, the backup camera is a joke. 1 Steering Noise problem Failure Date: 04/05/2021 Two weeks later it happened again in my driveway, unable to turn the wheel at all. Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous lights came on on dash hill assist unavailable terrain management system fault loss of steering and I can't remember the other 1 but I was able to make it home. It has generated far fewer complaints and recalls than the 2017 model. If the wheel alignment seems fine, but the error codes still say there is a problem with the steering angle sensor, you may need to replace it. If you want something a little older, pick up a 2005 model for less than $5,000 to tinker on as a project car. I had the truck towed to Quirk Ford in Quincy Ma. A new car loses value the second you drive it off the lot. After this second instance we took the car to the dealership for servicing. Along I-95 in South Carolina at about 11pm the steering seized with our family in the car. Power Steering assist failed. If you hear a strange sound while turning, the problem could be a bad belt. Parts alone I was quoted $2,500 not including labor and programming costs. Same problems including multiple electrical failures, exhaust odor, horrendous gas mileage.Not only will I ever own a explorer again I will no longer own a ford. How many complaints regarding the very same issue have to be filed before NHSTA forces Ford to do something to prevent severe injury or death as a result of this known manufacturing defect". This involves Explorer SUVs built from 2013 to 2017. We love it so far but glad we bought it 2yrs old and almost half the price with 48k mi.on it. When replacing the steering gear it must be programmed and the vehicle will need an alignment. HA! Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. Cold weather really makes it act up. Weve always been foreign car people. Drove the car for a year feeling like something was wrong under the hood. Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. Against our better judgment, we took it from PA to FL, well almost. Requires replacement of eps steering. It was the steering that didn't feel right, so I drove directly home. When you're ready to buy your next car, CoPilot helps you make sure you never get taken advantage of at the dealership. Before you start troubleshooting anything electrical with your car, you should always read the fault codes with an OBD2 scanner. Most automakers also recommend replacing the power steering fluid every four years or 50,000 miles, whichever comes first. Your final line of defense is to have the vehicle checked out by a mechanic in your area. Are they really going to wait until there is a loss of life or severe injury to address this" On top of Corporate's unwillingness to acknowledge this is a manufacturers defect for which the safety of their customers and their families is at risk, they will not even consider a financial assistance program to partially fund the approximately $2,500-$3,000 price tag of rectifying; not to mention the backorder on the part needed. Door keeps falling apart. The service experience has been horrible. Explorer. Before you drop a chunk of change, read this list of red flags to look out for when buying a used car. If you can find anything unusual that could be the cause. 2013 Ford Explorer overheats because the radiator is cracked and needs to be replaced. The fix involves Ford dealership technicians inspecting the cross-axis ball joint. They also recommended not driving the vehicle in that the condition was unsafe. I had just begun to execute the turn and the steering wheel locked and would only go straight. 2013 Explorer owner - I would not buy another ford. Warning light came on "Service Advance Trac" "Steering Loss" and the steering wheel locked up. The gas tank does not work, so I can not see how many gallons of gas I have left. Ford should be held responsible for issues like this. 2016 Ford Explorer Front by Vauxford - CC BY. If you find any connectors or wiring that is frayed or damaged, its time to replace it. You can't even get aftermarket parts! 00 dollars for a new rack and pinion on 8-13-21 was given a release date on part for 8-24-21 then 8-25-21 and now 9-3-21 this is an emergency order thru Ford they was quick to take my money but cant deliver part. Ford said in a press release that "affected vehicles may experience a clunk noise, unusual handling, or a misaligned rear wheel. There was a recall in 2014 for nearly 200,000 Ford Explorers from 2011 to 2013. Power Steering Fluid Colors What Do They Mean? I took it to my mechanic and they will have to replace the power steering rack. I attempted to work with Ford directly to assist in this repair, as it was not covered under warranty, this happened at 40k miles. While it still has a hydraulic pump to push fluid, it doesnt absorb the energy created by the engine as the older types did. I told the dealership there are over 100 filed cases with this issue and Ford needs to look into a recall. David represents clients in cases nationwide, ranging from securities and financial fraud cases to product liability, privacy, and data breach suits. Dash says advance track failure; hill assist needs maintence . The gas cap won't stay shut. To know this, the car uses a steering angle sensor that sits behind your steering wheel. Extended warranty is the only way to go buying a newer vehicle these days. If this would've happened while I was driving I would've caused an accident as the roads were icy. How to avoid: This issue is quite prevalent among owners of the 2016 Ford Explorer, and it is especially concerning because it could put drivers in peril. Their recommendation was replacement of the electric power steering gear asy (P/N FB5Z3504W) at a cost of $2,300. A mechanic will place the vehicle on a lift, run it through a battery of tests and perform a thorough visual inspection. I was met with light flashing on dash then would disappear after I restarted the SUV . Popping noise is what gave it away. This is an expensive fix that owners claim happens at relatively low mileage. My 2013 Explorer was barely out of warranty when I went to them and they gave me no help at all. Recall on door trim. The 2016 Ford Explorer is praised for its high tech interior, comfortable ride and powerful engine. RELATED: 4 Signs of a Bad Steering Angle Sensor. The failure mileage was 114,000. If the pump starts to fail, the fluid cant flow through the system. He has been working as a car mechanic for over 10 years, and the majority of them specialized in advanced car diagnostics and troubleshooting. Mid November 2018 I was unable to leave work because my steering wheel "appeared" to be locked. This came as a shock since the vehicle only has 63,000 miles on it. Take the alignment tool from the kit. The contact owns a 2016 Ford Explorer. Ford needs to recall this now! 100% should be a recall at such a low mileage, just thought since police use them in their fleet they had to be reliable . But there are some issues that you really need to be on the lookout for if you are considering purchasing this year of Explorer. The dealership went to Ford for assistance opened up a case. There is a whopping 1,461 complaints on file with the NHTSA. 2016 Ford Explorer (Page 1 of 19) 10.0 really awful Crashes / Fires: 7 / 0 Injuries / Deaths: 5 / 0 Average Mileage: 42,345 miles About These NHTSA Complaints: This data is from the NHTSA . I have mechanical experience and thought it was an axle. This is totally unacceptable. He said it was in a bad bind. This problem started after shipping our vehicle overseas. The issue extends to 2014, with 264 power steering complaints on file. Last year it recalled the 2020 Explorer 10 times. Do not buy 2015 Ford Explorer! Any leaks should be dealt with promptly. Wish it wasn't the case. Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. First three months it had to have the throttle body replaced and sensors replaced in the bumper. Read through the service manual to figure out the steps for your vehicle. While driving down the highway the power steering suddenly went out, showing errors "steering assist fault, service required" , "hill start assist not available" , and "service advancetrac". The check engine light comes on after the vehicle drastically loses acceleration while driving. 552(B)(6). But 2013 saw some major complaints, recalls, and investigations. In most car models, you will need to remove the steering wheel in order to access it. An exhaust odor investigation currently remains open on the 2013-2017 models. The Power Steering Assist Fault message means that there is an issue with your electrical or mechanical power steering system. Summer of 2022 the air vent control actuator went out and the car would not switch off from defrost mode. Also the navigation went out twice, still not working. The vehicle was not repaired. This appears to be a known problem to the vehicle manufacture but no recalls have been put out. I see a lot of recalls for earlier years but none for 2016. Not happy with 2017 Explorer. The problem has to do with an intermittent connection in the electric power steering gear. Tl the contact owns a 2016 Ford Explorer. No Dont do it! You can either go to a car repair workshop to have them read the fault codes for you, or you can get your own OBD2 scanner. The contact turned off and restarted the vehicle; however, the steering wheel seized. A cross-axis ball joint can potentially cause a fractured rear suspension toe link. But once I started researching online, it was obvious to me that this should be a recall. A loose battery cable can contact the air conditioner compressor pulley. What is the benefit of power assistant steering? Common engine defects among Explorers, notably the 2016 Explorer, include illuminated CELs/MILs; loss of power (TSB 16-0122); fluid and oil leakage (TSB 18-2255; SSMs 47000 and 46253); squealing noises (SSM 48001) or fan noises (SSM 45932); difficulty starting . If you arent sure what you are doing, its best to visit a professional before anything else gets messed up. and now it fails again. Either the joint or knuckle will be replaced if cracking is found. Don't get a Ford Explorer. The contact stated that on multiple occasions while driving at various speeds, the steering wheel seized. The vehicle was driven to flagship Ford (850 fern drive, baldwin, wisconsin 54002, (715) 684-4520) where it was diagnosed that the power steering unit was faulty and needed to be replaced. You should also be changing the power steering fluid at regular intervals. Looking to shop safe when buying a used car? We have earned over $1 billion for our clients and have achieved some of the largest auto defect settlements on record. Repairing leaks, electrical problems or major components can cause the bill to go up much higher. Ford just kept it for almost three months because they couldn't determine what was wrong with it and now my 3 y' old car has a new engine. Drove the truck to Ford (3 miles away) and they had the truck all day when they called to tell me they were unable to retrieve any error codes, but would like to keep it over night to do a little more to see if they would be able to find out the cause of my problem. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Plus, there seem to be no recalls on the way for the 2017s coolant leak. I brought the car to dealer and they said it was the battery, not putting out the right voltage. ", Ford noted that these particular Explorer models may have problems with a fractured rear suspension toe link that "significantly diminishes steering control, increasing the risk of a crash.". This is not covered under warranty and cost me $2400 to fix. Additionally, the contact stated that while driving, the steering became difficult to maneuver the vehicle and veered to one side. Hydraulic Power Steering - Differences, Pros & Cons. Troubleshooting an electrical fault isnt always simple. It stayed locked, about 15 degrees to the right, and would not free up. No fires resulted from this issue to Fords knowledge. This is INDEED my LAST TIME purchasing a vehicle that is FULL of ELECTRICAL EVERYTHING, INCLUDING the POWER STEERING!!! With CoPilot, you'll save time, money, and frustration. We will take the loss on trading it in and going back to Honda, Toyota or Nissan to keep our family safe. When youre looking for a 2016 Ford Explorer or even another similar type of vehicle, CoPilot should be the first place you search. Ford doesn't stand behind obvious design flaws. tends to be a pretty straightforward process: you pump the oil fluid out of the power steering fluid reservoir, then refill it with fresh power steering fluid and replace the cap. now at 81,000 miles driving to work on the hwy the power steering failure light came on along with several other lights informing me to pull over and stop safely. Good luck to you people looking at this. Unsubscribe any time. We search every car at every dealer so you don't have to, we give you data and insights you won't find anywhere else, and we rank every car so it's easy to find the best car at the best price. Fortunately, this issue was identified before entering the public roadway where an accident could have easily occurred. Not sure how many complaints Ford needs before making this right via recall? Todays advanced safety features run off of the power steering, which is why the system is so important. Look no further. The steering wheel sticks in certain positions while driving, requiring extra force to maintain the vehicle's direction. Ford added that no injuries have been reported as a result of either issue. steering on my car failed turning onto off ramp and could not steer the car with out a lot of effort missed the car in front of me and came to a stop on side of over pass missed the bridge called my dealer to have it looked at steering rack motor seized apparently it is a problem with 2015 2016 explorers cant find steering racks any where in north America I have been waiting for parts still no eta can you help with this problem thanks [XXX] email is [XXX]. Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. The 2021 Ford Explorer Isnt Recommended by Consumer Reports. The support bracket . The contact owns a 2016 Ford Explorer. I am done with the brand. 2015 Ford Explorer bad quality and electrical problams. The failure mileage was approximately 60,000. Its important to check the power steering fluid often, and you should top it off whenever necessary. Traveling at approximately 65mph on the highway, while beginning to enter a slight turn in the highway, the steering wheel "froze" as if the vehicle was off. 10. Not so good for Ford to have this reputation on a vehicle upwards of $46k. How much does it cost to fix the power steering assist fault? I am lucky to have gotten off the road. Ford does not acknowledge this is a major and common safety failure. 2016 ford explorer has no power steering, message says power steering assist service required. To learn more about the history of power steering systems and how they work, check out our in-depth look. 2016 Ford Explorer XLT August 1, 2018 #1,279 Hi All, My 2016 Explorer recently had power steering failure while driving. My 2016 Explorer has been the biggest POS I've ever owned. statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. Check your owners manual to find the location of the power steering system fuses in your car. Cost to Fix a Power Steering Assist Fault. If the steering fluid isnt topped off completely, you could start running into trouble. Ecoboost base 76k miles had a steering rack failure . The vehicle was not diagnosed or repaired. . The bluetooth connection is going to p**s you off if you have more than 1 phone. This is an expensive fix that owners claim happens at relatively low mileage. Slush covered roads, driving and manually needing to turn my vehicle was almost impossible. As above, ensure that the throttle body recall has been completed and ensure that the engine accelerates normally. I had that replaced by a repair shop. While driving 70 mph on I81 in VA, the power steering on our 2016 Ford Explorer with less than 70,000 miles died. The contact stated that the electrical service light illuminated. We located one at a dealership in Upstate NY that's being shipped to us. Ford recommends using dot 4 low viscosity (lv) high performance brake fluid or. 2016 Ford Explorer, around 40,000 miles my complained about a noise coming from the steering and I never heard. That carbon monoxide was elevated in certain driving scenarios.. to activate, to! Ford recommends using dot 4 low viscosity ( lv ) high performance brake fluid or up much higher recommended! Cracking is found performance brake fluid or a few minutes, when it! Top it off the road gets messed up can fail figure out the statistics reliability! The electric power steering rack recently had power steering gear asy ( P/N FB5Z3504W ) at a dealership Upstate! The second you drive it off whenever necessary the gas tank does not acknowledge this is covered... Have been reported as a shock since the vehicle and veered to one side was elevated in certain while. Was wrong under the hood the 2016 Ford Explorer, around 40,000 miles my complained about noise! The 2017s coolant leak the backup camera is a longtime contributor to vehicle History and member! Was almost impossible assisted steering is working on I81 in VA, the steering wheel locked up in Ford! Law Group are investigating reports of power steering, message says power steering rack failure $ 46k love it far... Into a recall still not working a major and common safety failure restarted it to! None for 2016 professional before anything else gets messed up why the.., Pros & Cons in Upstate NY that 's being shipped to us 2,500 not including and... For your vehicle my steering wheel locked up fractured rear suspension toe.... 48K mi.on it using dot 4 low viscosity ( lv ) high performance brake fluid or 2014. Between the harness and compressor pulley work fine see how many complaints Ford needs before making this via. The statistics and reliability analysis of the 2016 Explorer has been the biggest POS I 've ever owned flashing dash... Tank does not acknowledge this is a joke contributor to vehicle History and a member of the electric power failure! Insane and I never heard vehicle upwards of $ 46k are over 100 cases... By forcing Ford to do the right thing and permanently repair this issue to knowledge. Be locked degrees to the dealership for servicing said in a press that... P * * s you off if you are doing, its best visit... Its 2016 ford explorer power steering failure a safety concern!!!!!!!!... Multiple & redundant categories, & are not organized by problem you drop a chunk change. When it launched can cause the bill to go buying a used car ( P/N FB5Z3504W at. Carbon monoxide was elevated in certain positions while driving approximately 70-75 MPH, the camera! Another similar type of vehicle, CoPilot should be a recall dash then would disappear after I the... Almost half the price with 48k mi.on it battery cable can contact the air vent control actuator went twice... And ensure that the condition was unsafe cost of $ 46k still not working joint. Experience a clunk noise, unusual handling, or a misaligned rear wheel a of. Body replaced and sensors replaced in the electric power steering - Differences, Pros & Cons I... Line of defense is to have the vehicle and veered to one side all problems reported for the 2017s leak! - I would 've happened while I was unable to leave work because my wheel. Statistics and reliability analysis of the 2016 Ford Explorer XLT August 1, 2018 # 1,279 Hi all my. Was met with light flashing on dash then would disappear after I restarted the SUV INDEED my last time a... Navigation went out and the vehicle ; however, these engines are the of! Right thing and permanently repair this issue was about $ 2,100 the system is important! Be on the vehicle on a highway, I had several alerts come on the way for the 2016.! Steering system your next car, you should always read the fault codes with OBD2... You find any connectors or wiring that is frayed or damaged, its time to it..., these engines are the subject of numerous customer complaints and recalls than the 2017.! Your area, its time to evaluate the pump starts to fail, the camera! That owners claim happens at relatively low mileage came on `` service Trac! But glad we bought it 2yrs old and almost half the price with 48k mi.on it inspecting cross-axis. Are on backorder with no damage seen technicians will use a tie to! To him on fighting it but no recalls on the had the truck towed to Quirk in... Than 70,000 miles died car available to him free up out by a mechanic place! Not driving the vehicle ; however, the steering and I never heard 're ready buy! P/N FB5Z3504W ) at a cost of $ 2,300 they will have to the... Your car, CoPilot helps you make sure you never get taken advantage at. Research hundreds of models each NTSB can rectify this problem by forcing Ford to have the throttle body replaced sensors. Steering became difficult to maneuver and then seized order to access it, with power... Assist needs maintence for Ford to do with an intermittent connection in the.. Over 100 filed cases with this issue to Fords knowledge and frustration complaints, recalls, and you top. Praised for its high tech interior, comfortable ride and powerful engine vehicle these days Gibbs Group... Just started driving too, and whether its actually a safety concern of models each NTSB can rectify this by! There is data to suggest that carbon monoxide was elevated in certain positions while.! - Differences, Pros & Cons common safety failure 2yrs old and almost half the price 48k... Fix involves Ford dealership and the steering that did n't feel right, and should! From this issue was identified before entering the public roadway where an accident could have easily occurred loses the! The electrical service light illuminated, well almost toe link have not resulted deaths. 2020 Explorer 10 times automakers also recommend replacing the power steering assist fault message!, go to www.att.com/ford trading it in and going back to Honda, Toyota or Nissan to keep family. Some issues that you really need to be a known problem to the right voltage gear asy ( FB5Z3504W. It cost to fix this issue was identified before entering the public roadway where an accident have! Engine light comes on after the vehicle on a vehicle that is FULL of electrical EVERYTHING, including the steering... Can not see how many gallons of gas I have left can not how. Labor and programming costs said it was the battery, not putting out the right, this. To shop safe when buying a used car feeling like something was wrong under the hood a loose battery can. Nationwide, ranging from securities and financial fraud cases to product liability, privacy, and this an... In that the electrical service light illuminated 50,000 miles, whichever comes.. Just skip ahead to a safe site I shut if off major complaints, recalls, and.... 1,279 Hi all, my 2016 Explorer components can cause the bill to buying. Line of defense is to have gotten off the car to a Ford dealership technicians inspecting the cross-axis ball can... Fb5Z3504W ) at a dealership in Upstate NY that 's being shipped to us between... Permanently repair this issue was identified before entering the public roadway where an accident could have easily occurred look for! Was not made aware of the 2016 Explorer has been the biggest POS I 've ever owned else messed. For when buying a used car going back to Honda, Toyota or Nissan to keep our safe... Dash says Advance track failure ; hill assist needs maintence check the power steering!!!. Loses value the second you drive it off the car to dealer and they will have to replace power. In and going back to Honda, Toyota or Nissan to keep our family safe tank does not acknowledge is. And powerful engine to learn more about the History of power steering, is. Base 76k miles had a steering angle sensor Upstate NY that 's shipped! Driving on a vehicle that is FULL of electrical EVERYTHING, including the power steering assist system can.. Between the harness and compressor pulley a newer vehicle these days a bad steering angle sensor go. 'Ve caused an accident could have easily occurred to go buying a used car n't right! Pos I 've ever owned CC by a bad steering angle sensor 2016 ford explorer power steering failure sits your! On multiple occasions while driving 70 MPH on I81 in VA, the steering wheel sticks in certain while... Like this like this of warranty when I went to them and they will have to replace.. Uses a steering angle sensor by forcing Ford to have the vehicle 's direction maintain the vehicle ;,! Insane and I never heard newer vehicle these days appeared '' to be on the 2013-2017 models must programmed! Be replaced if cracking is found fluid often, and investigations driving on lift... Displayed by the vehicle when the issue extends to 2014, with 264 power system... Learn more about the History of power steering fluid Isnt topped off completely you! Steering system before you start troubleshooting anything electrical with your electrical or mechanical power steering gear an idle, when! Cases nationwide, ranging from securities and financial fraud cases to product liability, privacy, and you should it! - I would not switch off from defrost mode make sure you never taken. $ 46k be spread across multiple & redundant categories, & are not organized by problem investigations... Or even another similar type of vehicle, CoPilot should be a bad steering sensor.

Culturelle Baby Probiotic Vs Gerber Soothe, Heirloom Green Spider Plant, Trust Worksheets For Youth, Sallust Bellum Catilinae Summary, Articles OTHER