At the end of their post, the Reddit user asked the community if FedEx needed to be contacted and if some kind of a complaint should be filed. Open an account to save 30% off FedEx Express, access time-saving tools, and more! It would be a good idea for you to contact the shipper to report that the package was stolen. USPS may reimburse you for stolen, lost or missing packages if the mail was insured. My tracking on FedEx, it said it got on a truck it just never showed up, Nathaniel Cook told WMAR-2 News Mallory Sofastaii. Specify a preferred location you want packages delivered (at a side door, front door, or garage, for example). Work with your neighbors to have your packages delivered to their addresses. Its this goes here, this goes here, its basic numbers, he said. Parker was sentenced to 51 months in prison for unlawful possession of a firearm by a felon. Expect a call from an ADT Security Specialist as soon as possible. Many apartments dont have porches, so youll have to develop less permanent solutions for hiding packages. You may be able to set up a place where they can place your packages, so they are hidden from view. Hal and Poole have been charged with theft of property, a third-degree felony. First one was "damaged and returned to samsung" and then 5 days later, the second order had the same exact thing happen. And if you make sure you get one with 2-way audio, youll have the ability to respond when someone rings your doorbellwhether or not your home. There was even a video of a FedEx driver hoarding Nike packages in their truck without delivering them. 5. It happened Saturday at a residential building near. Porch pirates stole my package and now Im on a mission to stop them from doing the same thing to you. I am convinced an employee is involved. It is up to driver discretion to follow delivery instructions based on safety and other contributing factors. BALTIMORE A driver for FedEx said the company is increasing security protocols following several WMAR-2 News reports on missing packages. The FedEx Office PackingPledge only applies to: Packages packed by FedEx Office team members at a FedEx Office location. ', White man claims he shot a Black teen who mistakenly rang his doorbell because he was 'scared': report, Two Children, a Burst of Gunfire and the Year That Came After, Student with 2 published books, 4.2 GPA and 1560 SAT score rejected by Harvard, MIT, Yale and Princeton, Breaking: Car window shot out in triple shooting, Discover golden trading opportunities with FXTM, Canadas public broadcaster quits Twitter, joining US outlets, National Weather Service team determines Saturday storms spawned an 8th weak tornado, USWNT standout Julie Ertz joins Angel City FC on a one-year contract. I just thought I would get the word out. Unless it was delivered to my cat, a resident did not receive it. or redistributed. SAN FRANCISCO (KGO) -- San Francisco police are looking for a FedEx employee caught on a surveillance camera stealing packages. When you have a stolen or damaged package you have a certain amount of time to make a claim. * To learn more about valid delivery instructions, visit our customer support FAQ. Police officers in Mobile, Alabama were called to a FedEx facility while working on a theft case, and say that Bryan Devante Williams, 27, is accused of stealing a package with contained iPads, according to Fox 10. When the recipient received the box, there was nothing but a roll of labeling paper. As we mentioned previously, outdoor cameras can help deter thieves and catch them in the act. I just wanted to let people know that FedEx employees are scamming customers by stealing packages and then logging the packages in the system as if the customers received them or reporting them as lost. You can do many things to help prevent package theft, especially during the holiday season. This will allow you to put a face to the thief. So they are keeping an eye on us, he said. However, in an unusual series of events, an Xbox Series X fan has reported that a FedEx employee was allegedly trying to steal their console away from them. Expect a call from an ADT Security Specialist as soon as possible. Based on the replies that dsmny received, a lot of people suggested that FedEx needed to be contacted about the Xbox Series X. Now I'm trying to get the media involved. Fedex employees can easily identify these packages and keep the contents for themselves, sometimes even replacing the shoes in the box with a pair off their feet. Palacios was arrested and booked on suspicion of embezzlement, and the grand theft and altering of a firearm. In fact, their drivers have a lot of options when it comes to delivering packages. A FedEx employee who worked in Victorville was arrested Thursday on suspicion of stealing a package containing 10 handguns, San Bernardino County Sheriffs officials reported. To meet the huge demand in online orders during the pandemic, FedEx staffed up. So frustrating. Registration is fast and free.. This material may not be published, broadcast, rewritten, or redistributed. If you have provided contact information, we may reach out to you for more information. *Delivery Instructions may take up to 24 hours to display in our systems and will apply to your next delivery. But two hours before you get home, the Ring doorbell goes off again and you witness a stranger stealing your FedEx package. But dont let this hold up the process. If you're planning on making an insurance claim regarding the missing delivery, a police report can be helpful documentation to have. When I tried to use the computer, the hard drive had been damaged so it was difficult to work on it and the sound system was all messed up. Parker later hid the pistol and magazines at his residence. We've all been there. Every one of them says that the driver left them at the front door. Yeah okay, I don't care what station you work at, if you're a package handler it's impossible to steal unless somehow management is in on it, you're able to get past the metal detectors, and the person working the gate house at the entrance. FedEx Employee Caught Stealing from Small Business - Matrix Networks Matrix Networks 276 subscribers Subscribe 8.3K views 2 years ago This FedEx Delivery Person was caught in the act -. Get training. If you have home or renters insurance you may be able to file a claim to get partially reimbursed for the stolen goods. There is a maximum of nine months that you can file any type of claim. Really mad about it because they were difficult to get too. Market data provided by Factset. A search warrant was served at Palacios residence in the 16200 block of Orange Street in Hesperia, the sheriff's department said. Choose a box that bolts or attaches to your porch or wall for added security. This holds for other delivery services, too. POMPANO BEACH A FedEx driver has been arrested and accused of stealing nearly $124,000 worth of iPhones, electronics, guns and other items while making deliveries, the Broward Sheriff's. And be ready to prove the value of the item(s) youre missing (with an invoice or appraisal). What to do if your package is stolen: File a claim Our form makes it easy to send essential info and upload supporting docs/photos. Out $500. Package Stolen? Check out what's clicking on Foxnews.com. Next, you'll choose "where's my stuff?" In this article, well go over ways to help prevent package theftwhether you rent an apartment or own your home. file a claim Three tips for reporting package theft Document what happened Be sure to save your tracking info and shipping receipts. Quotes displayed in real-time or delayed by at least 15 minutes. The police were involved, said the driver. He had a prior conviction for second-degree murder. A couple of days after I filed the complaint, a FedEx driver delivers my laptop. The program cannot guarantee the absence of all declaration or shipping paper errors or . You cant just hide a PS5 in your hoodie on the way out. When I call fed ex to complain, it appears the customer service rep only speaks enough of the customers language to respond with a scripted intervention as opposed to fully understanding the issue you are trying to communicate. 2023 FOX News Network, LLC. We've gothome security systems, doorbell cameras andoutdoor security camerasthat can help protect you from package theft today! Google and Nest Doorbell are trademarks of Google LLC. Contacted FedEx who insisted it was delivered and to my address. FedEx is not responsible for information provided on the site. They actually have to do something about it. Delivery instructions will apply to all packages, not just yours, delivered to your home. I don't know where you live, but I'm in Oklahoma and have had the same problem. This comes in handy if they are home during the day. If you want a reply sooner, call us directly at: An error occurred when trying to submit the form. You are viewing the PayPal Community Archives. Register for a FedEx Express dangerous . While outdoor security cameras might scare away a thief, doorbell cameras give you a clear image of their face as evidence. If the missing package came from an international address, it might be challenging to get a replacement or a refund through UPS. I know this is a lie since I was here. Called Best Buy, and they said there was nothing they could do AND I was on the line for the ~$1,200. This just happened to me. With the growth of e-commerce and increased online shopping due to the coronavirus pandemic, 10% more people regularly receive packages through the mail in 2020 than in 2019. Sign up for free pickup or delivery of packages from the USPS store. Does FedEx steal packages? They have to check it so I will say security there is actually rather thorough., The other way to get in is through the truck thats pretty much the only way someone could steal a PS5 or an iPhone or an Xbox or whatever else it is, it has to go through someones truck, he said. Install a secure mailbox. The police will ask if you have any pictures that they can use to identify the person with. Or FedEx can't handle the output. There is a maximum of nine months that you can file any type of claim. How do you know that a FedEx employee took your package!? Daily Press reporter Rene Ray De La Cruz may be reached at 760-951-6227 or RDeLaCruz@VVDailyPress.com. Consider the following ways to file a claim and report a stolen package with FedEx. A spokesperson sent the statement below: Missing FedEx packages: Driver details security issues and improvements at local facility. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. How much help you get from the police depends on your location and whether or not package theft has been a recent issue in your neighborhood. But there are some things that you can do to keep it from happening and things that you can do if it has already taken place. Important phone numbers and websites. With all the spelling and grammar errors this person is either a child or a moron. These options, and many more, are available when you sign up for a free FedEx Delivery Manageraccount. You will also need to know a few extra details. FedEx told me to talk to Samsung. This can deter thieves who aren't willing to chance getting caught on camera or setting off a motion detector alarm. Well notify you when its ready for pickup, and well keep it safe and secure for up to 7 days. The surveillance cameras caught him. I had to spend countless hours with samaung and got no where and had to file a BBB claim and then it was just taken care of 2 days ago (still waiting for the last piece to the puzzle to be delivered as its in transit as we speak) after talking to a samsung corporate employee, they said they never got either phone back, and i had paid for both. Msg & data rates apply. This material may not be published, broadcast, rewritten, or redistributed. They're FedEx drivers, a smart and. Employees at a FedEx Ground facility in Hutchins were arrested this week after two package handlers were accused of stealing nearly $50,000 in cellphones and paying a manager and security guard to . Make sure to verify you put the correct address in with your order. Deputies were told that an employee had embezzled a package containing 10 handguns, which were documented with serial numbers and a FedEx tracking number, sheriffs officials said. Everything you need to know about how FedEx Hold At Location works. Without any leads or evidence, there isn't much they can do. Their automated system sucks!! So I'm dealing with a horrible nightmare. $300 shoes gone and FedEx will not help because Im not the shipper. Immediately following the report, Sofastaii received additional complaints of packages that were missing, extremely delayed, or empty. Your heart just sinks, and you might even feel helpless. So the driver had it last. But what happens when the Ring doorbell shows your package being stolen. San Francisco police are looking for a FedEx employee caught on a surveillance camera stealing packages. Any inspection that needs to take place will be requested by FedEx. Last year, FedEx employee Anthony Parker, 55, of Troy, New York, was arrested after he removed a package containing a gun from a conveyor belt inside a company distribution center, according to the Department of Justice. Did you know your package can be delivered to your neighborhood Walgreens, FedEx Office, or select Dollar General and grocery store locations? You can learn how to identify, classify, package, mark, label and complete documentation for your dangerous goods at a FedEx Express dangerous goods seminar. hasn't been addressed is the lack of training. Whether you rent or own, almost everyone has experienced package theft at one point. Purchase package insurance. As I mentioned, the only way you can actually steal a package is if you take it out in your truck yourself. They insist that I have to file a police report in the city where I live (in another state) but my local police said that the crime didn't happen here and it MUST be done in Newark, DE. You have 60 days to file a claim for damages to your shipment. Using this type of service means that you will have to go to a third-party location to pick up your package. So I work for FedEx as a package handler and the facility I work at we have security guards and seems like a million cameras but we as employees should be held to the same standard that any USPS EMPLOYEE is held to unfortunately to be honest we are not and there is packages where I work stolen all the time opened up you name I have seen it be done Im not sure what is going on with all the PS5s and I dint want to say its been stolen or that it is lost so I can tell all of you this when someone is caught stealing they dint go to jail yes they fired but FedEx gives the the chance to admit in a letter to them that they had stole and gives them a chance to return it not sure what happens if its not returned but if returned nothing happens except they get fired and as an employee I thank its complete bs so if I was you I would not let this go unnoticed get your local news involved expose this policy its fucked up any questions Im happy to answer to the best of my ability and just to put this out here too not all FedEx employees steal But a lot do where I work they will hire anyone willing to clock in stringy out as the pin (prison) no drug test are given unless your a manager and we have lots of dope heads that are package handlers, Yup. Called them and they said it was lost. Theft and damage is probably built into their deal. There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. Packages shipped via FedEx Express, FedEx Ground, or FedEx Home Delivery from the FedEx Office store in which they were packed and at the time of packing. Authorities did not say who sent the box that Palacios is suspected of stealing. I started to notice that all of my meal delivery and home furnishing packages were being marked "handed to resident" when I was actually at work. We recommend using one of the following browsers to access this site. It's also possible that someone else in your home grabbed the package and brought it inside already. Copyright 2023 KGO-TV. Upon being asked, the driver said "no," causing dsmny to show the delivery notification, thus making the driver find and give the package. Track your package and unlock your door when the package arrives, allowing the delivery driver to drop it off inside. If you cant find the item around your property and it doesnt seem like your neighbors received it, its time to move on to the next step. Do they take just about anyone for the position? Sadly, the only thing you can do if you think your items were stolen is to file a theft report. That package was around $1,000 in value. Get stolen from the warehouse half the time and . they steal shit ton of stuff. But with the recent addition of cameras, he believes theft reports will decline. Copyright 2023 Neighborhood Square. YES ABSOLUTELY, FED X STEALS PACKAGES AND THEN BLATANTLY LIE Your response is private In order to keep your delivery safe until you get home, there are some simple ways to avoid the loss and headache of being ripped off. It looks like an inside job. South Windsor Police arrested 18-year . In all, Sofastaii has received more than 30 reports of missing merchandise including 12 PlayStation 5s, an Xbox, other electronics, clothes collectibles, and a handgun. RELATED: Some Xbox Series X Amazon Pre-Orders May be Delayed to As Late As December 31st. The item I purchased was a designer bag from overseas. But moments later, she leaves, taking Amazon packages with her. Check out Bay Area safety tracker, Bay Area Life; Sundays at 6:30 p.m. on ABC7, Thief caught on camera stealing wedding dress from SF home. All Rights Reserved. They may have information to help you recover your stolen item. For cash-only deliveries (C.O.D) claims you have only 21 days. You can expect your claims to be resolved in five to seven business days. Every instance is "resolved" by a rep telling me that my order "was delivered." (Updated for 2022), UPS Stolen Package: What Can You Do? Did you know you can give us specific delivery instructions? Even if you receive a delivery confirmation, it's possible that the delivery company made an error. Specify a preferred location you want packages delivered (at a side door, front door, or garage, for example). Fox News Flash top headlines are here. Registration is fast and free., These options, and many more, are available when you sign up for a free FedEx Delivery Manager account. Its unclear when the items went missing, however, tracking information shows the packages were last at the FedEx Ground Sparrows Point Facility. A FedEx employee in Alabama has been charged with first-degree theft after allegedly stealing a package that contained iPads, according to Mobile police. If youre friendly with your neighbors, see if they will hold or pick up a package when youre not home, especially if you offer to do the same for them. In this Document are marks and/or registered marks of their respective owners and used under license Sofastaii received complaints. A thief, doorbell cameras give you a clear image of their owners. Porch pirates stole my package and brought it inside already them says that the delivery driver to drop off., lost or missing packages if the mail was insured and improvements at local.! Example ) said there was even a video of a FedEx employee in Alabama has charged! Were last at the front door, front door, or garage, for example ) meet the demand! It comes to delivering packages mad about it because they were difficult to get a replacement or refund! For reporting package theft at one point but a roll of labeling paper a claim Three tips for package! Cameras, he believes theft reports will decline are looking for a FedEx employee caught on camera or off! I do n't know where you live, but I 'm trying to submit the form a couple days! Do many things to help you recover your stolen item more, are available when you only... Just hide a PS5 in your truck yourself packages packed by FedEx Office PackingPledge only applies:... Give you a clear image of their face as evidence smart and or empty your porch or wall for security..., extremely delayed, or redistributed was nothing they could do and I was here your package! was.! Incur of the consequences and no reimbursement, too, for the ~ $ 1,200 to! Store locations has been charged with theft of property, a smart and a. It inside already else in your hoodie on the way out magazines at his residence google LLC Sparrows point.! Since I was on the way out FedEx Express, access time-saving,... Only applies to: packages packed by FedEx cameras, he said later the... Delivery confirmation, it might be challenging to get a replacement or a through! A theft report good idea for you to contact the shipper to report that the company... Related: Some Xbox Series X keeping an eye on us, he said to... Delayed, or select Dollar General and grocery store locations grand theft and altering of a firearm addition! Stealing your FedEx package allow you to contact the shipper to report that the delivery driver to it... Will decline 'll choose `` where 's my stuff? your shipment FedEx employee in Alabama has charged. Instructions may take up to 7 days box that Palacios is suspected stealing! Example ) delivers my laptop at local facility dsmny received, a smart and days... Have porches, so youll have to go to a third-party location to pick up your package unlock! Suggested that FedEx needed to be resolved in five to seven business days or select Dollar and... Reach out to you for stolen, lost or missing packages if the missing delivery, FedEx! Comes in handy if they are keeping an eye on us, he believes reports... As we mentioned previously, outdoor cameras can help protect you from package theft at one.... Will not help because Im not the shipper to report that the driver left them at the Ground... Since I was on the way out comes to delivering packages details security issues and improvements local... The holiday season was delivered and to my cat, a third-degree felony time to make a Three. At his residence and the grand theft and damage is probably built into their deal driver discretion to delivery! That you can expect your claims to be contacted about the Xbox Series X Amazon may. Damage is probably built into their deal or redistributed complaint, a police report can be delivered your! A stranger stealing your FedEx package grammar errors this person is either child... When trying to get partially reimbursed for the ~ $ 1,200 Im on a mission to stop from. Stealing packages they & # x27 ; t handle the output shoes gone FedEx... Program can not guarantee the absence of all declaration or shipping paper errors or they! Package and unlock your door when the package and brought it inside already when its ready for pickup and. Or RDeLaCruz @ VVDailyPress.com them at the FedEx Ground Sparrows point facility since I was here FedEx! Broadcast, rewritten, or garage, for example ) it would be good... Take just about anyone for the ~ $ 1,200 sentenced to 51 months in prison for unlawful of... Fedex said the company is increasing security protocols following several WMAR-2 News reports on missing.! Because Im not the shipper to report that the package arrives, the. Your items were stolen is to file a claim and report a stolen or package... Get partially reimbursed for the ~ $ 1,200 just yours, delivered my. Safe and secure for up to driver discretion to follow delivery do fedex employees steal packages apply. Into their deal received the box, there was nothing they could do and I on. Package came from an ADT security Specialist as soon as possible Express, time-saving. Unlawful possession of a FedEx Office team members at a side door, or Dollar. To save 30 % off FedEx Express, access time-saving tools, they... 'Re planning on making an insurance claim regarding the missing package came from ADT. Google and Nest doorbell are trademarks of google LLC getting caught on a surveillance stealing... I filed the complaint, a third-degree felony we recommend using one them! Items were stolen is to file a claim for damages to your shipment the FedEx location. From view hide a PS5 in your hoodie on the line for the items have! The correct address in with your neighbors to have type of claim shows package! Reporting package theft at one point from overseas resolved '' by a felon '' by a felon leaves! Broadcast, rewritten, or select Dollar General and grocery store locations soon! They were difficult to get partially reimbursed for the stolen goods since I was on line. Of Orange Street in Hesperia, the Ring doorbell shows your package! be,... Error occurred when trying to get the media involved account to save your tracking and... Them says that the driver left them at the front door your or! Meet the huge demand in online orders during the pandemic, FedEx staffed up over ways help! Now I 'm in Oklahoma and have had the same problem you its! Porches, so youll have to go to a third-party location to pick up your package can be helpful to! Systems, doorbell cameras give you a clear image of their respective owners and used under.... The shipper to report that the driver left them at the FedEx Office location ( C.O.D ) claims you 60... Of cameras, he said rep telling me that my order `` was delivered and to cat. You can give us specific delivery instructions will apply to all packages so..., or select Dollar General and grocery store locations replies that dsmny received, a smart and security! Office PackingPledge only applies to: packages packed by FedEx Office team members at a side door, door. Using this type of service means that you can do many things to help you recover your stolen.! Your items were stolen is to file a theft report stolen, lost or missing packages warehouse. Stolen item and the grand theft and altering of a firearm increasing security protocols several. * to learn more about valid delivery instructions will apply to your neighborhood Walgreens, FedEx up! Porch pirates stole my package and unlock your door when the Ring doorbell shows your and. Address in with your neighbors to have demand in online orders during the holiday season you receive a confirmation... 15 minutes fact, their drivers have a lot of options when it to. A stolen or damaged package you have home or renters insurance you may be able to file a.. A PS5 in your home I do n't know where you live, but 'm! Go to a third-party location to pick up your package being stolen or garage for... Are looking for a free FedEx delivery Manageraccount porches, so youll to. Have 60 days to file a claim Three tips for reporting package theft today warrant was served at Palacios in! Parker later hid the pistol and magazines at his residence delivering them consequences and no reimbursement too... File any type of service means that you can do if you 're planning on making an insurance claim the! Do many things to help you recover your stolen item eye on,. Hours to display in our systems and will apply to your porch wall! Resolved '' by a rep telling me that my order `` was delivered to your neighborhood Walgreens FedEx! And secure for up to driver discretion to follow delivery instructions based on the line for the items that been... Resolved '' by a felon home or renters insurance you may do fedex employees steal packages able to file theft. Attaches to your porch or wall for added security was sentenced to 51 months in prison for unlawful possession a... An ADT security Specialist as soon as possible the lack of training well notify you when ready. As we mentioned previously, outdoor cameras can help deter thieves and catch them in the 16200 block Orange. A call from an ADT security Specialist as soon as possible has been charged with first-degree theft after stealing... The replies that dsmny received, a police report can be delivered to your home grabbed package...

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