Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Contact Us. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Check your account balances/reported violations. On the portal they can create and track maintenance.. Let your customers self-service. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Email Password Show Log In How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Pinpoint drivers of submarket momentum and individual asset forecasts with greater To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Email. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. We will get back with you shortly. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. The Community Wall is the new social hub for your community. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Love it so far. Cortland is committed to complying with all federal, state, and local fair housing laws. There are two ways a resident can access their community's portal: 1. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Proven to outperform the market 2-5% in every market cycle. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Copyright 2023 Entrata, Inc. All rights reserved. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Excellent customer service is not even just a skill, it is a gift. Facebook Instagram Linkedin YouTube. He is always very cordial and well informative assisting me with my issue and inquiries. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Owners can see only their own statement of account. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Submit and track maintenance requests anytime, anywhere. Once you're logged in, you can: Make amenity reservations. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Landlords - click on 'Landlord Login' to access the Landlord Portal. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. Board members can view the community-wide financial statements such as the GL and balance sheet. Much of the ResidentPortal app is configurable by the property in which you live. RealPage Market Analytics delivers true performance data no one else has. Login to your MyActsLife Portal Customer Account. These roles are automatically managed from the management software. Receive important updates and community announcements all in one convenient place. Sign In Register . Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. ResidentPortal helps your residents stay connected and feel like part of the community. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Either you have it or you dont. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Give the best resident experience by allowing residents to reserve your property's best amenities. RESIDENT RESOURCES.. PAY ONLINE. The sites can be hosted on your domain or ours. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Your community no longer needs a cork board in the foyer. Finding all the details of your community has never been easier! report concerns about unit repairs to. Welcome the new social hub for your community. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. 2023 MetCap Living, all rights reserved. Makes everything simple and easy. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). The details of the special deal can be published on your public web site so public visitors can view it. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Get a personalized demo to see how Entrata can help you. Resident Portal; Your search results. The developer provided this information and may update it over time. They can even pay via a secure credit card gateway. To submit a maintenance request electronically please create an account or log in to the resident portal below. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Every time a document is published, the people who are authorised to view it are notified via e-mail. 5 Renter Background, Creditor Screening Issues, COVID-19 Apartment owners can view a live customer account. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. For more information, see the developers privacy policy. Happy 2021!!! Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. There are currently four roles in the portal system manager, board member, owner.. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Its not automatic, so you always get to see how much is getting drafted and when. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Data privacy and security practices may vary based on your use, region, and age. Invoices, receipts and all transactions are automatically published via the manager's accounting system. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! Make a one-time payment using a credit card or any United States bank account. Choose an option below that best fits your needs. If you dont already have an account, follow these steps. Managers can easily publish documents from the Strataware system to the portal. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. The resident can request access to the portal from the community website. Stay up to date with the latest news from Entrata. I find it easier to put in a request with the office via a phone call or dropping in. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Schedule convenient recurring payments using any United States bank account. The app responds well and is easy to navigate. We are pleased to bring you this convenient way to manage your account. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Documents can be shared based on the above permissions. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. Choose an option below that best fits your needs. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Amenities: Reserving amenities is easier than ever. Your community can choose from our free template to a multi-page template with additional.. to our residents. Submit Everyone is notified via e-mail and the posts appear on the Community Wall. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Residents - click on 'Resident Login' to access the Resident Portal. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Fill out an assistance request form & provide documentation of homeownership & income. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. I love it! They can even pay via a a secure credit card gateway. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. I can request maintenance, pay my rent and communicate with the office. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. Eliminate data entry At American Campus Communities, it's our passion to support students in their academic journeys. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications This is really great and easy to use. I appreciate that because sometimes my paychecks dont always land on the first. We believe our residents deserve a high level of service. I would like to settle my final account balance. Overall still feels pretty solid though. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Learn More HI, HOW ARE YOU PROJECT Log In 1 Click the resident portal button and select "Sign Up" to register. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. be approved for listing.. REQUEST MAINTENANCE. Click the blue Sign Up link which is located to the left of the Log In button. Add messages that display when your residents log in. Include a picture of the problem by accessing your phone's camera right from the app. Request is reviewed by community management & you will be notified of their decision within 5 business days. Add/Delete Recurring Payments - Easily. 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