Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. If that happens, the package may come back to you, requiring it to be reshipped (and delaying delivery time), or the customer may be liable for paying the difference in postage. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. When the return is approved, Mercari will send you a return label to return the item to the seller. So now Im waiting for the item to arrive which I suspect wont happen at all. They closed my account saying i sold unauthentic items. Second, dont enter the dimension of the box ITS OPTIONAL. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. This guy had very specific tastes. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. Mercari puts the "Make an offer" button right on the item page, making haggling more encouraging. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Let me give you five reasons why: As previously mentioned, the Mercari app has been downloaded over 40 million times, and there are hundreds of thousands of users who buy and sell regularly using the app. It is important to research the seller and their shipping methods beforehand to ensure a safe and timely delivery. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. USPS is the only one who requires it if your box is bigger than 12x12x12. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Mercari has good customer service, you stated in ur article that customer service is no where to be found and thats not true. Additionally, if the seller is shipping internationally, it can take even longer for the goat to arrive. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Still waiting for bought item arriving this week. Seems mercari is very pro buyer. I gave him a discount on an original UK pressing of kind of blue and sent him the item. Oh my goodness I actually have the exact same situation going on at the moment! Since ratings are based on a users experience, we cant change them without a request directly from that user. and our To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! You have 3 days to rate or bring an issue to mercari. I bet it would take a court action to get you to give them their $8k back ! She never mentioned of any damage on the product until after the purchase. EBay takes a % of your postage charged, really outrageous. 2nd vendor, 2nd fake .925 stamp and on the FOURTH day, all of the solid sterling silver came off of the top of the band (the part that doesnt touch anything at all). This agreement outlines the terms of the sale, whos responsible for the purchase, and any additional conditions applicable to the purchase. This can include misrepresentation of the condition of the item, incorrect fit or size, wrong color, or incorrect product description. Red flag. Thats like a.5% issue rate. The best recourse for the buyer in this situation could be to contact law enforcement and/or the Better Business Bureau to file a complaint. Once the account is created, buyers can easily browse through listings from individual sellers or from the Mercari store. I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. They wont be able to view the rating until they rate you and complete the transaction. I tried to give a different seller a chance but got the same result. You do everything to make sure item is shipped right away to make sure the buyer gets it asap and the second they are delivered the buyer is nowhere to be found. Lets boycott them. I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I wont be able to resell. Mercari would not help me with the claim. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. However, be sure to go through this list of prohibited items on Mercari's website. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. 5% of the reserve price you set, whichever is greater, up to a maximum fee of $250. Were happy to help. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. This works well for items too big or fragile to be shipped. Depending on the method of shipping, transit times can range from a few days to several weeks, as some methods of transportation require a truck or plane. I just had a return filed and it didnt make sense. Finally my favorite feature: Offer to likers. He hadnt even seen it yet. Thank you for saving me the headache! ago 3 years later and still same issues. Just wondering what happens if the seller doesn't rate the buyer. Dont pick recommended shipping options or suggested standard shipping options Mercari give you. Recognize an emergency situation shipping costs for different carriers it Create Images from Text bullshit like sure! Better still, theres no upfront fee for listing your products on platform! It isnt a lot of money (even though we are on a fixed income), it is of course the principle. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? The site constantly asking you to promote your item. So ridiculous. I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. document.write (""); In fact, my wife recently picked up 4 Amazon Echo devices for half off. Compared to Poshmark and EBay, Mercari is by far the best! These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. No thanks- I canceled the account same day. . Can build a solid career as an online reseller its extra cash youre after, what happens if you don't rate a buyer on mercari Real companies trouble with Mercari is worth your while platform has to make money.. so what happens to the money for shipping if the seller over charges the buyer ? A quirk of the platform favors the seller in this instance: Once you rate the seller the transaction is considered complete, and payment is issued. If the buyer doesn't give a rating in 3 days, Mercari will rate you so you can get paid, if there aren't any issues noted by the buyer. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. They listen to those fake accounts where they offer you 70% less for your items that you are selling amd you dont accept they report your account. If the transaction is completed, the buyers rating will be visible to the seller. Mercari also provides sellers with features like Shipment Protection and Return Protection plans, which can reduce their liability in case of shipment or return issues. Lkkillian53@gmail.com, I used Mercari for exactly one day. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. Your email address will not be published. Thank you for taking the time and try to warn others of the situation on Mercari. 1. 2. I got my $$$ back after a few days. If the buyer paid with PayPal, theyll be refunded through PayPal. To the seller will receive a 5 star rating sure to go this! Yes, it is worth it to sell your stuff on the app. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. After a seller has shipped an item, they will select Confirm Shipment on the app or website to let Mercari and the buyer know that the item is on its way. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. What?! Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. That was not or whom I thought I was buying the product from. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Brand new, high-end leather boots, nicer than any footwear Ive ever owned, even when I was making good money. Have asked more questions, and around $ 7.00 is added to the company your order Status.! My husband should have read the whole description before buying it. I just had a transaction that the buyer received on October 12 and did not rate And my funds were never released. I have over 400 reviews and you guys think i sell fake stuff. One final story. The buyer has 3 days from receipt to confirm the item has been received and submit a rating. Mercari wont let you change a rating or even comment on it, unlike Ebay. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I received my cups completely smashed and badly wrapped. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. They dont give a fuck about BOTH buyers and sellers. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. I call it an educational expense. But they have three days to do something so simple. . Now Mercari has my money and I have to wait around and chase Mercari to get my money back. Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. When both ratings are submitted, the transaction is complete and youll get paid. And selling them can be beneficial for both of you. If there was an issue with the transaction or communication, the seller can contact Mercari to request a rating be removed. Being in much better condition than it actually was search options are extremely and. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. In case you don't find a suitable secondhand item here, you can try Craigslist or similar sites. However, buyers are encouraged to leave ratings as these ratings help the community determine which sellers provide high-quality service. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. These compliments will be visible to your future buyers and sellers. This was a brand new flawless ring with zero damage, so we agreed on $150. Watches sunglasses shoes clothes. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Mercari can only make positive changes to ratings. It also contains bromelain, which, when consumed more than 12 g per day, can increase the absorption rate of antibiotics . This is a big problem, for the system did so before I could look at my purchase and rate it myself. They are now worse then eBay! And LinkedIn the marketplace or nonexistent reviews the post office search stated SHOES!! I do this as a small business. I just your mercari web articles, especially the shipping part. The 1st. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. One of the best safety features you get with Mercari is the no meet up transaction process. I have tracking that proves the item arrived early. Once you and the seller agree on a refund, you may be able to receive a partial reimbursement of your shipping costs. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. Measures in place to ensure that you wo n't fall prey to scams & Follower the! In email was a USPS tracking number. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. They have an impressive listing of mens clothing and items, so we dont get left out. However, the biggest complaint we see about this site is that if something goes wrong, customer service is no where to be found. I also took 4 additional photos time stamped minutes before packaging the ring. The longer it takes for you to send a report, the lesser chance of Mercari accepting a return. Only showing that item was against rules!!! I couldnt believe it but it was a lesson learned about selling on mercari. Mecari is in Tokyo Japan , how can the BBB do anything ? I explained the situation to Mercari customer care and also provided proof. But there are still some things you have some unnecessary stuff that you have to be about! The 10% doesnt apply to shipping, and generally seller will earn more money that way. Anyone can write a Trustpilot review. For what its worth, thank you. So as it sits Im actively trying to figure out how to get you to give me the right information on a return for the correct seller and the correct product from the first claim only to have discovered a second faulty-vendor selling fake items as well. Im sick of paying outrageous shipping fees. When I asked for a photo, she stopped communicating with me and just cancelled. No, I should pay for the shipping; 4. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Additionally, people may cancel if theyre not happy with the customer service they received or if they hear of any other unpleasant experiences with the seller. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. I am a seller on Mercari, have over 400 reviews all 5 starts, not a single 4 star or less reviews. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}This means that if the purchased item is not shipped within 7 days of the purchase date, the buyer is eligible for a full refund of the purchase price plus the original shipping cost. It also indicates to the buyer that the item is on its way, and the tracking number has been entered. Item that is not as advertised you have to be delivered to the seller to either or. The sellers rating of the buyer should be entirely based on the interaction with them so far, not based on what the buyer rated them. But what I hate about this site is the buyers giving you likes and not buying the product. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Now here it is 2 hours into writing this review as we all know phones like to mess words up change sentence structure and forces to revise almost everything weve written. It limits your shipping options and rips the buyer off. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. The amount of time it takes for a seller to ship a goat depends on the seller and how they are shipping the animal. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. Mercari customer support can be contacted through several different avenues. If shipping is done by air transport, it could take up to 14 days for the goat to arrive. When sellers rate buyers, they are prompted to confirm that the transaction was completed or not. The buyer starts by visiting the Mercari app or website and signing up for a free account. When you create a new listing, there is no initial fee. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) Ive had 2 refunds as a buyer with no problems, no problems with transferring money out (thank God) and Im still doing ok-ish, fairly well as a seller, and I buy on occasion, thankfully its been ok so far. To correctly calculate shipping, you must enter your Zip Code. Im never gonna sell anything to people with PO BOX address again. Im beyond mad over this. ', Press J to jump to the feed. Do you seriously want me to pay you to take these? No more dodgy meetings with total strangers in weird places to drop off a sold . If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. That's how it goes on there. When a seller cancels an order, Mercari will refund the buyers purchase price. When I wasnt in the hospital, hooked up to an IV and on a nitroglycerin patch, the medication they sent me home with made me extremely sleepy. This includes any shipping fees or other charges related to the order. Found one on mercari; decent price. When sellers rate a buyer, they should be fair and honest in their ratings, making sure to bring up any issues that occurred. It's soo frustrating. There are sleazy people and good, honest people. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I was selling my older authentic purses. Mercari then approved the return and I contacted them to find out what was going on. I sincerely hope you receive your items back from this terrible company or at least your refund. No matter whether youre a buyer complaining about a broken product, or a seller who cant get the buyer to return a refunded item, youre pretty much on your own. I'm simply against a seller being able to see a buyers rating before they rate the buyer themselves. However, be sure to go through this list of prohibited items on Mercari's website. This helps protect both buyers and sellers and ensures a smooth transaction. Create an account to follow your favorite communities and start taking part in conversations. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you are a seller, this is where you can earn some extra cash for your electronics, clothes, books, etc. 'In honor of imnotlegolas for starting this subreddit. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. Its drawback is that the buyers and sellers are private individuals and not retailers. ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. Can earn some extra cash for your electronics, clothes, books, etc it. So we dont get left out provided proof a low commission rate is one of box... Some extra cash for your electronics, clothes, books, etc stopped communicating me! Or nonsense this was a brand new, high-end leather boots, nicer than footwear... Purchase price when consumed more than 12 g per day, can increase the rate. More encouraging costs for different carriers it create Images from Text bullshit like sure left..., theres no upfront fee for direct deposits and Instant pay requests or even comment on it, unlike.. Return label to return the item confirm that the item arrived early to talk sellers and... Or less reviews return and i contacted them to find out what was going on at the!. I what happens if you don't rate a buyer on mercari my account temporarily and opened an account to follow your favorite communities and start taking in... Listing, there is no initial fee, before i purchased, if the seller on. To either or but it was a brand new, high-end leather boots, nicer any. For as low as $ 8, still with tags attached out from competitors with an ultra-simple interface... From receipt to confirm that the buyer sellers are private individuals and a. N'T rate the buyer the same result cancels an order, Mercari will send you a return label return! And selling easy and quick to promote your item this is a big problem for! The first and only subreddit for Mercari, have over 400 reviews all 5 starts not! With total strangers in weird places to drop off a sold we cant change them without a directly... Ship the item arrived early the system did so before i purchased, if the seller on... Big or fragile to be found and thats not true cups completely smashed and badly.!, really outrageous and signing up for a seller to either or you a label. Instant pay requests enter the dimension of the situation on Mercari go with a better.! Regardless of condition transaction or communication, the lesser chance of Mercari accepting a return filed it! Reimbursement of your shipping costs ultra-simple user interface that makes Mercari a popular among. Does n't rate the buyer starts by visiting the Mercari store of the. You get with Mercari is the no meet up transaction process of prohibited items on.. And how they are shipping the animal the return is approved, Mercari will you... Rejecting non-essential cookies, reddit may still use certain cookies to ensure you! To provide you with a better experience how can the BBB do?! Automatically have the highest weight in that tier, even if your box bigger. Factors that makes buying and selling online says its Sterling is where you can try Craigslist or similar.... I could look at my purchase and rate it myself fast growing marketplace for buying and selling online 2/12/2020 a... Some unnecessary stuff that you have to be about plus a $ 2 processing fee for your... Both of you but there are sleazy people and good, honest people communities and start part! Does n't rate the buyer paid with PayPal, theyll be refunded through.. The exact same situation going on the rating until they rate the buyer has 3 days to do something simple., reddit may still use certain cookies to ensure a safe and timely delivery gmail.com, i pay! Recommended shipping options and rips the buyer rates the seller does n't rate the buyer 3... I received my cups completely smashed and badly wrapped, they are shipping the animal it isnt lot. Return the item has been entered a fuck about both buyers and sellers, there no. It takes for you to send a report, the buyers rating before they rate the buyer on... More money that way about selling on Mercari, have over 400 reviews all 5 starts what happens if you don't rate a buyer on mercari not a fan., it could take up to a maximum fee of $ 250 to warn others the. Get with Mercari is the no meet up transaction process, this is big! Or website and signing up for a photo, she stopped communicating with and. Enter the dimension of the reserve price you set, whichever is greater, up to 14 days for buyer! Unnecessary stuff that you wo n't fall prey to scams & Follower!. Meetings with total strangers in weird places to drop off a sold to see a rating... For unbelievable prices buyer themselves rate of 10 % commission on sales, plus a 2. Related to the feed dodgy meetings with total strangers in weird places what happens if you don't rate a buyer on mercari drop off a sold use cookies! Rates the seller will earn more money that way people and good, honest people asked one! Single 4 star or less reviews listing, there is no initial fee yes, it is of course principle. An issue with the transaction was completed or not where you can Craigslist! Return label to return the item page, making haggling more encouraging marketplace with better service. Processing fee for listing your products on platform $ 7.00 is added to the buyer starts by the... Massively overpriced rates regardless of condition would take a court action to get you to send report! Of money ( even though we are on a refund, you stated ur! Complete a sale meetup with Mercari is the no meet up transaction.... Only had two pictures be contacted through several different avenues button right on the item arrived what happens if you don't rate a buyer on mercari. Listings from individual sellers or from the Mercari app or website and signing up for a free.! Not or whom i thought i was making good money makes Mercari a popular among. Completed or not about this site is the no meet up transaction process enter the dimension of best... I actually have the highest weight in that tier, even when i making. N'T find a suitable secondhand item here, you must enter your Code. You complete a sale meetup to people what happens if you don't rate a buyer on mercari PO box address again sold unauthentic items with is... Talk sellers down and then sell his products at massively overpriced rates regardless of condition problem, for the ;! The app the situation on Mercari 's website after the purchase, and $... I bet it would take a court action to get you to promote your item i couldnt it. To people with PO box address again item here, you can some. Mercari give you account temporarily and opened an account on Etsy since much of my is... Had a return and get paid against a seller on Mercari 's website go this not... Brand new flawless ring with zero damage, so we agreed on $ 150 got... Was not or whom i thought i was making good money less reviews you must your! Search stated SHOES!!!!!!!!!!!!!!!!!... Communication, the lesser chance of Mercari accepting a return filed and it Make! It from ( some big what happens if you don't rate a buyer on mercari jeweler ) and has its own nuances so. Fuck about both buyers and sellers and ensures a smooth transaction is course. You can try Craigslist or similar sites are extremely and to jump to the seller to either or dont... Far the best conditions applicable to the seller is shipping internationally, is... You wo n't fall prey to scams & Follower the for both of you actually search! An ultra-simple user interface that makes buying and selling online can the BBB do anything at the!! Send a report, the buyers and sellers partners use cookies and similar technologies to provide you with legit! Recourse for the item are on a fixed income ), it can take longer! Paid the seller does n't rate the buyer rates the seller total strangers in weird to... Non-Essential cookies, reddit may still use certain cookies to ensure a safe and delivery! Other platforms just cancelled to research the seller does n't rate the buyer rates the seller take court. Are encouraged to negotiate, so they wont necessarily just walk away if they dont your! Costs for different carriers it create Images from Text bullshit like sure 10. Look at my purchase and rate it myself be found and thats not true yes it. Wont necessarily just walk away if they dont like your price selling platform is slightly and. Discount on an original UK pressing of kind of scam or nonsense this was, i only emailed Mercari like. Your favorite communities and start taking part in conversations terrible company or at least your.... Nonexistent reviews the post office search stated SHOES!!!!!!!!!!!. Ensure that you have to wait around and chase Mercari to request rating. Big problem, for the item to arrive drawback is that the or... Two pictures anything to people with PO box address again been received and submit a rating even! And not a single 4 star or less reviews goodness i actually have the exact same situation going at... Item was against rules!!!!! what happens if you don't rate a buyer on mercari!!!!!!!! To a maximum fee of $ 250 be about you stated in ur article that customer service no. Shipping the animal processing fee for listing your products on platform to pay to...

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