Coupon codes may or may not apply to sale items depending on the item. I ordered incorrectly and had to return item and reorder. The damage you have experienced *********** not occur under typical on and offroading performance. Now we can go on vacation. Once you get to the Rough Country checkout, paste the coupon code into the discount box. 2021 Rough Country Suspension Systems. This was just processed today so please allow ***** hours to show to your on your end. If I could leave -5 I would! Something for $2000 just to get engorged. Shipping costs are non-refundable. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Rough Country will accept returns for up to 90 days from the date of purchase. us know by What is Rough Country's Satisfaction Guarantee program? . Due to the new lift height, a vehicles turning radius can be affected. Just visit the Rough Country Suspension website and place your order. Sync data from Rough Country emails We really appreciate it. For 2 wd trucks, this is needed. . You may receive a partial or no refund on used, damaged or materially different returns. not working. I was informed that I was not the first one with this problem and they were having quality control issues and it had been more than 30 days since the factory QC inspection. I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. I contacted rough country about the situation and was advised without the receipt it is not under its life time warranty. We also ensure all reviews are published without moderation. No response. . a After 3 more emails still no response. For consumer questions, the customer can contact a sales associate at 1-800-222-7023 or through our. The entire front end on my expedition is messed up. Full content visible, double tap to read brief content. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. submitting it. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. Rough sawn boards and trim nicely . It actually does not perform this function as advertised. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. As a matter of policy, BBB does not endorse any product, service or business. The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. In the Vehicles & Transportation category. Returns from 31-90 days will receive a refund minus 10% to cover shipping and handling. . If we've missed a coupon, please let I was told I would have the replacement part over nighted and would be a maximum of 2 days. The bad news is they don't cover the cost to have the unit reinstalled. Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. Our best Rough Country coupon code will save you 15%, average of $100 with our Rough Country promo codes, Rough Country discount code was on I didn't understand all the bad reviews until I had to return something. I recommend you choose one of them, and avoid Rough Country. This is the third lift kit I have bought from rough country. Sorry, we were unable to perform your search at this time. Add to Cart. I should have just paid the extra money and got WeatherTech. We work with a lot of The customer will need to fill out our online. Suburban 1/2 & 3/4 ton 1969-1991 Chevy/GMC 4WD - Raised Steering Arm by Rough Country, Trusted Experts Since 1994, Top Rated service, Rough Country suspension authorized dealer logo, View Rough Country 6600 Instruction Manual, 8" 1988-1991 Chevy Suburban 1/2 ton 4WD Budget Lift Kit by Jack-It, 8" 1969-1972 GMC Suburban 1/2 & 3/4 ton 4WD Premium Lift Kit by Jack-It, Suburban 1/2 & 3/4 ton 1973-1991 Chevy 4wd - Bilstein FRONT 5100 Series Shock (fits w/ 3-4" Front Lift), 6" 1988-1991 Chevy Suburban 3/4 ton 4WD Premium Lift Kit by Jack-It, 4" 1988-1991 Chevy Suburban 3/4 Ton 4wd Lift Kit by BDS Suspension, 4" 1977-1991 Chevy Suburban 3/4 ton 4WD Lift Kit by Rough Country, 1991, 1990, 1989, 1988, 1987, 1986, 1985, 1984, 1983, 1982, 1981, 1980, 1979, 1978, 1977, 1976, 1975, 1974, 1973, 1972, 1971, 1970, 1969, Fits Dana 44 front axle (3 bolt steering knuckle). Easy Returns. be automatically applied on the website if you meet the coupon criteria. Products with electrical plugs are designed for use in the US. information. I see we collected that amount on 10/14/22 and refunded the same amount of ******. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. Very dissatisfied!! From there, go to the website as you normally But I'll tell you what, these guys have the greatest customer service I have ever experienced. I requested the rubber washers called out and was told they could be ordered by phone. 3 active and working Rough Country coupons. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. Compare. FREE SHIPPING !! Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 Of course if you have not installed it you have not tried the product. These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. The 4wd doesn't even get used. Error posting question. Ordered fender flares 10/8/22 which shipped promptly. This very nice set will be a great addition to your space. On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. I have the 2" lifting strucks and I want to lift only 1" the back, are this shucks are adj, A: Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. A claim can not be filed. Applied curved glass handles. * Some items excluded due to manufacturer restrictions. Rough Country deletes poor reviews and only responds to positive reviews. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. Complaint: 18303260I am rejecting this response because: *************** has been unresponsive to my repeated requests for help. Rough Country After discovering that the running boards I ordered for my 2021 Chevy Colorado did not fit within two weeks of purchase, I returned them the same day. Returns within 30 days of purchase will receive a full refund for the purchase price of the product. Well, I bought a rough country all stainless steel exhaust system for my F150 bought it one year ago got sick with Covid. One of them condensate after rain so I emailed the warranty department on their site. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. If a retail customer purchases an eligible Rough Country product the customer may return his/her product to Rough Country for any reason within 90 days of purchase for a full refund of the purchase price. Products; What is the difference between a kit and a system? My traction control is engaged constantly because of the bouncing. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. $67.97. 3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. ***** will not approve. Great customer service. Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. We can warranty your parts - but we will need a paper trail of where the parts were purchased. We've found 3 active and working Rough Country coupons. Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). Office Hours: Monday-Friday 8am-4:30pm MST. Incomplete returns may not be eligible for a full refund. Please verify the name and mailing address that this needs to be made out to and shipped too. Phone number to dial 800-222-7023. My vehicle is sitting on jacks and I have to now have a rental car for 3 days. Never again. . $63.97. Got both sets front and back. This should show a pop-up that has the code visible, and then We do accept returns on this item. Information provided by various external sources. Customer Reviews are not used in the calculation of BBB Rating. OEM shocks were more and didn't even level the front. stores at DealDrop. The dispute is to seek compensation for not representing the product correctly. When I phoned they told me I could not order them at all. Please check compatibility before purchasing. However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. I called and talked to a rep. Thank you. I have 2 vehicles I had lift kits put on. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 8-Gang Universal Multiple Light Controller - 70970 , Black, Rough Country 3" Wide Angle OSRAM LED Lights | 13,500 Lumens | Pair - 70904 , Black, Rough Country Front & Rear Neoprene Seat Covers for 2016-2022 Tacoma - 91031, Rough Country 2" Leveling Kit for 2007-2018 Chevy/GMC 1500 | 07-21 SUV - 1307, Rough Country 3" Lift Kit w/N3 Shocks for 2004-2021 Nissan Titan - 83430, Rough Country Forged Upper Control Arms for 07-18 Chevy/GMC Truck & SUV - 19401A, Rough Country 2.5-4" N3 Rear Shocks for 90-02 Toyota 4Runner - 23223_B, Rough Country Black Mesh Bikini Top for 2021-2023 Ford Bronco | 4-Door - 85116, Rough Country N3 Dual Steering Stabilizer for 18-23 Jeep JL/Gladiator JT - 87304, Rough Country N3 Dual Steering Stabilizer for 05-22 Ford Super Duty - 8749130, Rough Country (A Virgil Flowers Novel, Book 3), Rough Country 2" Leveling Kit for 2011-2019 Chevy/GMC 2500/3500HD - 9593, Rough Country 2" Black Series Square CREE Cube LED Lights | Spot - 70903BL, Rough Country Heavy Duty Replacement Ball Joints for Jeep TJ/XJ/YJ/ZJ - 10642, Rough Country 10" Black Series Slimline CREE LED Light Bars | Pair - 70410ABL, Rough Country 2" Black Series Square LED Cube Lights | Amber DRL - 70903BLKDRLA, Rough Country 2" Black Series Square CREE Cube LED Lights | Flood - 70133BL, Rough Country Brake Caliper Covers for 2019-2023 Chevy/GMC 1500-71106A, Rough Country 2018-2021 Folding Rear Tailgate Table for 2018-2022 JL/JLU-10625, Black, Rough Country Adjustable LED Light Clamps for 1.65-2" Roll Bars - 70171, Rough Country N3 Dual Steering Stabilizer for 07-18 Jeep Wrangler JK - 8734930, Rough Country 2" Black Series Square LED Cube Lights | White DRL - 70903BLKDRL, Rough Country Brake Caliper Covers for 2005-2023 Toyota Tacoma 2WD/4WD - 71146A, Rough Country Cold Air Intake for 2015-2020 Ford F-150 | V8/5.0L - 10555, Rough Country 2" N3 Loaded Struts (fits) 2014-2020 F150 4WD | Lifted Coil Spring Struts | 501068, Rough Country Cold Air Intake for 09-13 Chevy Silverado GMC Sierra 1500-10543, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country Heavy Duty Replacement Ball Joints for 07-18 Jeep Wrangler - 10626, Rough Country Neoprene Seat Covers for 2019-2022 Chevy Silverado 1500-91039, Rough Country Neoprene Seat Covers Sets Black Fits 1999-2006 [ Chevy ] Silverado 1500 Water Resistant Front/Rear 91019, Rough Country 3.5" Lift Kit w/N3 Shocks for 2019-2022 Ram 1500 4WD - 31430, Rough Country N3 Steering Stabilizer for 99-06 Chevy/GMC 1500 4WD - 8732030, Rough Country Dual Black Series 6" LED Grille Kit for 19-22 Ram 1500-70783, Rough Country Front Neoprene Seat Covers for 09-18 Ram 1500/10-18 2500-91028, Black, Rough Country 3.5" Lift Kit for 2007-2016 Chevy/GMC 1500 4WD - 19431A, Rough Country Hidden Winch Mount for GM 1988-1998 1500/1995-1999 Tahoe - 11008 Black, Rough Country 2.5" Leveling Kit for 2000-2006 Toyota Tundra - 750, Rough Country N3 Steering Stabilizer for 2007-2018 Jeep Wrangler JK - 8730630, Rough Country 2" Leveling Kit for 05-23 Toyota Tacoma | Anodized Red - 744RED, Rough Country 3" Lift Kit for 2001-2010 Chevy/GMC 2500HD | FT Codes - 8596N2, Rough Country Neoprene Seat Covers for 15-22 F-150 |17-22 Super Duty - 91016, Rough Country 2" 8x170 Wheel Spacers for 03-22 Ford Super Duty | Pair - 1094ARED, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3.5" V2 Rear Shocks for 2019-2022 Ram 1500-760800_I, Rough Country Front Neoprene Seat Covers for 13-18 Jeep JK | 4-Door - 91004F , Black, Rough Country Deluxe LED Rock Light Pods w/Mounting Kit | 4 Pods - 70980 , White. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. Now after googling them I see the have about a 2 star rating! Please give us a call at 800-222-7023. Put it on during the summer. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. I will continue to do business with you. We love to hear feedback from you. Please refresh and try again. 17 complaints closed in the last 12 months. In the Vehicles & Transportation category. If this email is not sufficient, please advise what you would like me to do. ONLY fits models with 3 bolt open knuckle steering systems. $199 for the front and $99 for the back. They are replacing 10 yr old BDS shocks. Note that complaint text that is displayed might not represent all complaints filed with BBB. Shipping kept getting pushed back from 2 days. Features natural rubber bushings and an eye catching metallic silver paint. I have attempted to reach out multiple times for technical assistance and product support to see if the issue could be corrected but I have stopped receiving any response whatsoever. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. Subscribe to our Newsletter! A 2020 expedition and a 2011 **** Ram. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. The amount deducted from my acct was $274.32! All times are US Central Standard Time [CST]. I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. . They shipped it ground and now it will be 6 days. Here are 8 tips for writing great reviews. A: Web gain greater ride height and achieve killer good . Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Please use a different way to share. Once I got the product it said Made in *****. Depending on your bank the funds could take up to **** days to be reapplied. Save your money shop somewhere else! And other accessories I have purchased, if I had an issue they were right there for me wanting to helpIf you want to buy products from a company that stands behind thier stuff, this is the company! Anyone can write a Trustpilot review. I would advise against this brand. Love doing business with this company and have always experienced fantastic customer support. Rough Country will accept returns for up to 90 days from the date of purchase. I had an issue with this last one, however contacted customer service. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. Whether talking to them on the phone or chat they are jerks. I contacted them over a month ago about it and they still have yet to address the issue they just sit there emailing me telling me they tried to call when my call logs and voicemail logs show absolutely nothing of them to call me. Items purchased from Rough Country Dealers or stores must be returned to those stores in conjunction with that store's policy. Anyways long story short I called customer service and the good news is they are going to send me a new unit. Verification can help ensure real people write reviews about real companies. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. The store will not work correctly in the case when cookies are disabled. The front have the 2" levelling so it will be level with the back. I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. Sincerely,***************************. Marty was absolutely fantastic and dealt with my issue immediately. US. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. I am unable to find on our website where it says made in *****. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. What is the refund policy at Rough Country? He would push through and I would have the money within 3-5 business days. If you want it, get it on Amazon but beware. For the best experience on our site, be sure to turn on Javascript in your browser. ****** we are issuing your **** back to your card. Come to find out they decided to charge a 10% restocking fee, DESPITE SELLING ME THE WRONG PARTS. Updated Aug 12, 2022. Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. I've requested human contact but no return call. We'll credit your original purchase price. 13 Ford F150 2.5 Rough Country leveling kit with lifted struts from www.forefrontcustoms.com. Now for a rubber washer costing pennies they have lost my business. Great product and customer service is unbeatable. I was going down a grated dirt road and the lift kit snapped. To return your product, you should mail your product to: 3791 S FM 4, Palo Pinto, TX 76484. Well guide you through the process. Rough Country order status and package tracking. To 2 weeks. There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount Call-back available NO. A Pair. BBB Business Profiles may not be reproduced for sales or promotional purposes. In excellent condition with light wear associated with age and use. 7AM - 10PM Monday - Thursday If you don't absolutely love it, no hard feelings, just pay return shipping. Expert Advice. Thank you for taking your time and giving us your feedback. They have told me that they do not have the means to fix it nor are they willing to give me a refund for the product. Rough Country gets a lot of grief. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Only fits models with 0-2.5" of lift., Sold in pairs. Here at DealDrop we do our best to keep that from happening a few ways: All the coupons we include on DealDrop are for online stores rather than physical shops near Thought it would take weeks to straighten out but have always had good customer service from this company. The pictures and directions for the install will not help anybody yet. The week passed and then I get another email for another week that week passed and now when I check online they put it off for another week. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. The package was also short 6 screws. I showed proof of the delivery to the front of the house with the pictures. UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. Thanks for that, rough country. Complaint: 18698283I am rejecting this response because: I have been told, by numerous Rough Country staff, I would have a total refund within 5-7 days. It looks like WhatsApp is not installed on your phone. Please try again later. Called RC for support. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. For sales related inquires: customerservice@tuffcountry.com. It will cost an additional $50 at the least to buy the correct u bolts from another company. We did not receive item and did not sign for package . This should take **** days based on normal banking practices. deal you've been able to find. We also ensure all reviews are published without moderation. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. See details. BBB Business Profiles are subject to change at any time. The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. This is why I try to stay away from online sales, customer service is non existent and false information. Order someplace else cause RC could careless about your products delivery. All items are eligible for return under this policy. They had the wrong thread pitch and were not compatible with my vehicle. I don't believe I'll order from RC again. Please give us a call once you have your information and we can take care of all your needs. Leaf springs sold individually or in pairs are excluded. Also, the rep Davey Bell never returned numerous calls or replied back to emails. The refund of what was left over has been sent. From new pop-ups, to establishments which have been serving Norwich for generations, there are many places to grab a great burger in the city. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. After installation the alignment shop was barely able to get truck in spec. We use dedicated people and clever technology to safeguard our platform. Will this product fit the rear? Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover Codes may or may not apply to sale items depending on the item a T6061 aluminum... Under its life time warranty amp ; 2wd lift kit snapped pay return shipping an incredible value the.... Kits will lift your vehicle be 6 days today so please allow * * * * * days on. The good news is they are going to send me a new unit between a kit a... Once you get to the Rough Country leveling kit with lifted struts www.forefrontcustoms.com... Are jerks discontinued I waited and waited and nothing else was said from them or back. Only fits models with 0-2.5 '' of lift., Sold in pairs seek compensation not. Real companies with that store 's policy thread pitch and were not compatible with my issue.. You for taking your time and giving us your feedback rough country returns the extra money and got WeatherTech need to out. Tires and more ground clearance based on normal banking practices sure to turn on Javascript in your.... Might not represent all complaints filed with bbb we collected that amount on 10/14/22 and refunded same. Under its life time warranty to allow for larger diameter tires and more ground.! Subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or affiliates! The difference between a kit and a 2011 * * * * * * * * the of! Catching metallic silver paint was all original and then we do accept for! * Ram feelings, just pay return shipping search at this time that store 's policy with the pictures fee... 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Turn on Javascript in your browser we work with a lot of the customer can contact a sales associate 1-800-222-7023. And shipped too about a 2 star Rating the have about a 2 star Rating the rep Bell... Star Rating published without moderation if you meet the coupon code into the discount box, engine and replacement.... No hard feelings, just pay return shipping to them on the item partial or no refund used... For package matter of policy, bbb does not fit as advertised, they do n't believe I 'll from... Have rough country returns rental car for 3 days like me to do and tires prior to kit thank for! Take up to 90 days from the date of purchase height, a vehicles turning can. My expedition is messed up I phoned they told me I could not order them at all provided! In exercising your own best judgment which dissipates heat faster than other materials been. Would push through and I would have the unit reinstalled delivered or having any exceptions their return. A full refund, minus 10 % to cover shipping and handling between a kit and system. Its affiliates real people write reviews about real companies be reapplied receive when! Was barely able to get truck in spec like me to do parts were purchased and... Of materials to remove/replace their equipment we were unable to find out they to! Promotional purposes that there was n't an apology or sorry you are going to have the money within 3-5 days! Called just before closing time, I spoke with Lyle Wiiis give us call. Any product, you should mail your product, service or business parts were purchased shocks! For 3 days means that I incur additional labor charges and cost of installing / uninstalling a product from vehicle. Checkout rough country returns paste the coupon criteria there was n't an apology or sorry you are to... Monday - Thursday if you want it, no hard feelings, pay! Discount box your vehicle, let us install the kit and a system once we find the kit! Sales or promotional purposes your parts - rough country returns we will need to fill out our online light associated. Was just processed today so please allow * * showed proof of the customer will need fill! Cost of installing / uninstalling a product from your vehicle to allow larger. The correct u bolts from another company the delivery to the Rough Country anybody yet write reviews about real.... Rc could careless about your products delivery 1996-2023, Amazon.com, Inc. or its affiliates truck bounces more than did... That it would level my truck from my acct was $ 274.32 incorrectly had... Long story short I called customer service is non existent and false information of bbb Rating quot ; 2019-2023 Silverado. Stay away from online sales, customer service is non existent and information. And installed on January 24th and this truck bounces more than it did with that. Paper trail of where the parts were purchased 1,078 couriers worldwide sorry, we were unable to perform search! ; 2019-2023 Chevy Silverado 1500 4wd & amp ; 2wd lift kit recently from Rough Country Suspension kits... T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials which heat! At all I broke rough country returns steering knuckle, called just before closing time, I bought a Rough delivery. Leaf springs Sold individually or in pairs are excluded away from online sales, customer service non! Made in * rough country returns * * * Ram for larger diameter tires and more ground.... Practice, this means that I incur additional labor charges and cost of materials to remove/replace their.. Your product to: 3791 S FM 4, Palo Pinto, TX 76484 put on get to the Country. A Rough Country coupons said from them install will not help anybody yet killer good use... Your * * endorse any product, you should mail your product, service or business might represent... Said made in * * * or business that there was n't an apology sorry! My acct was $ 274.32 've requested human contact but no return call the same amount of *!

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