They will test to ensure your thermocouple or thermopile are working, and fix any loose or inadequate wiring. An auxiliary device with one C terminal that does not require a relay pack for operation. Fan Keeps Running 5. Apple, the Apple Logo and App Store are marks and/or registered marks of Apple Inc. All other marks are property of their respective owners. That is what I do when my screen freezes. Many things can cause reduced air quality in your home. GLAS supports nearly all types of heat pump systems. Use the list provided to select the new network you wish to connect to and enter thepassword. Important: Turn off power to your system at the system switch or fuse box. After setting yourHeat pump staging modeto Manual, youll be able to adjust the exact thresholds to match your equipment. Smooth-top (ceramic) stoves can be damaged if an element gets too hot. What is the purpose of the map in my Outdoor Air Quality on my GLAS mobile app? Total Volatile Organic Compounds (tVOC) include a wide range of some natural organic chemical compounds. If your heat pump has a compressor unit with metal fins and a fan outside, you have an air-sourced heat pump. When aMinimum hourly fan runtimeis set, Smart circulationis a feature that works to intelligently save energy. Connection to Wi-Fi allows you to get the most out of your GLASthermostat. GLAS will accept commands through Alexa that begin with the wake word Alexa and one of the following commands: If you are having issues with your Johnson Controls GLAS thermostat, re-booting the device by navigating to Settings> General > Restart may resolve the problem. If so, reset it. Can I install a ventilator in my home so GLAS can improve my air quality? Does my GLAS device have minimum on/off timers to protect my equipment? When in Auto savings mode, GLAS will operate similarly to the Auto mode, but strongly prefer using the most efficient heating method to heat your home. Type in the name and password of the network you wish to connect to. 3. Indoor air quality can be affected by many factors including household chemicals, outside pollutants, anddust.3,4 By being aware of your current air quality and taking steps to improve it, you can help prevent adverse health effects and work to keep your home safe andhealthy.5. During that time the "Outside" temperature was not showing. Thank you for the pointers! When using a connected Google Home Speaker, GLAS works with the Google Assistant allowing you to control functions such as temperature changes with your voice. Yes, GLAS supports scheduled vacations. What are emergency heating and cooling setpoints? While GLAS cannot react to indoor allergens, we recommend that allergy-sensitive customers install a high-MERV7 filter during allergy seasons to improve their homes air quality. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. And, if your kitchen has a cooking vent, turn it on whenever cooking or cleaning your kitchen. Try turning the thermostat off and then on again. There arent any standards for wire colors. GLAS also requires the front cover to be installed on the device to accurately sense temperature in your home. After selecting On, you can optionally select a specific amount of time to run the fan for before going back to Auto mode. This helps your voice assistant distinguish control of different GLAS devices in your home. The air seal is made from a pliable material that is designed to stretch and accommodate a bundle of up to ten 18-gauge copper thermostat wires, while still blocking airflow. Fireplace Won't Stay Lit 4. Gas Fireplace Won't Turn On 3. Heating and cooling consumes a large amount of energy in your home, but it is still only a portion of your homes total energy usage.1 GLAS calculates an estimate of how much less energy your heating and cooling system consumed than it would have, had it remained at your Home temperature all day. You can always adjust the time zone of your device from the same menu. Can GLAS tell me when to replace my air filter? Typically, this type of installation would only be done by a professional installing the thermostat in your building. What is humidity and why is it important? Things like nicotine, dirt, dust, and other filth can build up on the inside and will need to be cleaned on a regular basis so the thermostat will properly function. The colder it gets outside, the lower the optimal humidity level in your home is. Even so, we recommend having a professional modify the installation so that GLAS can directly operate your ventilator. A Change in Flame Appearance 10. Below are some very effective ones that we recommend: Whenever its nice outside, we recommend turning off your GLAS and opening your windows to let fresh air into your home. Tracking your energy savings is a great way to view your current usage and find ways to improve energyconservation. Check your thermostat's wiring. Is there anything I can personally do to improve my homes air quality? My GLAS device only shows me hours of runtime, not energy savings. Rh: Power for heating, C terminal will use the blue or black wire (Common wire, enables the continuous flow of 24 v AC from the Red wire. The codes read 1 solid green and 5 flashing red. Alternatively, you can get the MAC address from a running device by navigating to Settings -> Support -> Device info. #2. The factory reset process may take up to 20 minutes to complete, during which time your device will go through multiple stages and you may see blank screens from time to time. These heat pumps are common in high-rise buildings with numerous apartment units and work by exchanging heat with a water loop provided by your building. Someone who came to look at it said they were incompatible but it had been working fine for years. Furnace seems to be working to original program. Posted on Last updated: September 2, 2021, Home Smart Home Johnson Controls GLAS Thermostat How to & Troubleshooting Guide. Can GLAS continuously run my fan when Im home or sleeping? GLAS also collects information about the air inside your house to help you monitor air quality and help us intelligently change settings. After doing a factory reset, check the updates and install the latest security and functionality features to make sure that your reset thermostat is up-to-date. What types of heat pumps are supported by GLAS? These heat pumps are common in high-efficiency homes and work by exchanging heat with the ground or a pond of water. Contact with components carrying hazardous voltage can cause . Please be patient and allow the process to complete. United States Energy Information Administration. To remove your Johnson Controls GLAS thermostats frontplate, pull the top of the silver cover towards you. Q:Questionis the C-Wire required for this? GLAS works with Amazon Alexa, allowing for the thermostat to be controlled through an Alexa-enabled device such as Amazon Echo. And in the winter, the lower you set your away and sleep setpoints, the more energy your GLAS can saveyou. 3. During allergy seasons, or if your home tends to collect a lot of dust, we recommend using a filter with a higher MERV rating. However, GLAS smart thermostat has been discontinued by Johnson Controls. After installing the Air seal on the back of your GLAS device, it should be possible to push the wire bundle through without modification. IfArrival Anticipationis also enabled, Pre-Start will activate at the end of an Away period as well. Is anything besides low-voltage/low-current two wire needed to allow this thermostat to regulate humidity? What to Do if Your House Smells Like Gas but Theres No Leak. With the GLAS smart thermostat app, you could tweak the temperature from anywhere easily, from any device, or even with your voice. What can I do to reset touch screen? I went into Settings->General->Wifi->Forget this network. When in an Away state, due either to the schedule or the occupancy sensor, the output will turn off. If the screen does not seem to work or it is not illuminating, try holding your hand steadily in front of the devices base. Connection to Wi-Fi is part of the setup process you will walk through during installation. This action will not delete any of your settings or data. Gas Odor 4. If the device hasnt been cleaned in a while, that can cause several issues, including the inability to turn on. Two options are supported Auto or Manual. Another reason your thermostat might have no power could be due to being dirty. Typically, GLAS will wait to transition from a scheduled Away state to a Home state until the occupancy sensor detects that youve actually returned home. Batteries generally need to be replaced, on average every 6 to 8 months. The fuses are just not made to handle that much amperage. United States Environmental Protection Agency. If it's more than you can handle, we will link you up with an expert for further assistance. (0 answers), Q:QuestionMy GLAS thermostat is giving me messages that it is off line and it is no longer available. Once you realize that your thermostat is in fact on, make sure you turn the temperature higher than the current room temperature if youre heating up your home or lower if youre cooling it. The GLAS smart thermostat that JCI unveiled in early 2018 uses Windows 10 IoT Core, Microsoft Azure and the Qualcomm Snapdragon 410E platform. Whats thermostat temperature? A Wi-Fi connection tracks the outdoor weather in your area to help you choose the most efficient temperature settings. Before proceeding with the installation, you need to note that if your thermostat is built into the wall and connected to thick wires with wire nuts, or if it is labeled 110, 120, or 240 volts, you have a high voltage system that is not compatible with the GLAS thermostat. the 2 C wires on the control board should have been left in place, one of them should go to the condensor, with it disconnected, it won't turn on. Can I select what unit of temperature to use on my GLAS device? Connect the relay pack coil between the auxiliary device and C terminal on your GLAS thermostat. Johnson Controls GLAS Thermostat Won't Turn On There are several issues that could prevent the thermostat from turning on. It doesnt look like my wires will fit through the Air seal, can I increase the size of the wire hole? Now, if the circuit thats powering your thermostat trips, then youll have a loss of power. Gas Fireplace Keeps Turning On By Itself 6. Your actual energy savings will vary based on numerous factors, including location, climate, weather, size of premises, number of occupants in the home, and type and quality of construction materials. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. How to Remove the Musty Smell From Your Air Conditioner. Most furnaces have a high-limit switch that prevents the system from overheating. When in On mode, GLAS will continuously run your fan. Electricity Explained Use of Electricity, Volatile Organic Compounds Impact on Indoor Air Quality, Protect Indoor Air Quality in Your Home, US EPA Base Study Standard Operating Procedure for Continuous Monitoring of Indoor Air, (2) 1.5-inch screws, (2) 1-inch screws, (4) drywall anchors. You can purchase new fuses at most home improvement stores for a very reasonable price. Outdoor weather tracking also allows the thermostat to calculate your energy savings to improve your energyusage. What commands can I use for Google Assistant? It is up to you whether you want to interact with these third parties through GLAS. If your LG air conditioner isn't turning on, possible causes include blown fuses, circuit board issues, frayed power cord, overloaded sockets, a faulty remote control, and damaged internal components. Verify these wires are firmly connected to the correct terminals. During the test, if you feel hot air when it should be cooling, or cool air when it should be heating, press No when asked if you feel the right air coming from the vents, and then select Yes when prompted to reverse the reversing valve polarity. Outdoor weather tracking also allows the thermostat to calculate your energy savings to improve your energy usage. Does GLAS support dual fuel heat pump systems? However, a factory reset will delete all stored data on the device, including temperature preferences, schedules, connection to your devices, and any other personal data. Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. (2 answers), Q:QuestionIs this z smart technology? 2023 Best Buy. (2 answers), Answered 2 years ago by ReDogVerified Purchase, Q:QuestionMy thermostat was installed February 2020 with Amanda furnace. It is a relatively old heater and a relatively new thermostat. When you find yourself in this position, again check your fuse box to make sure you didnt trip a breaker. Proper levels of humidity are important for maintaining personal and home health. To view GLAS full installation instructions, click here. First, inspect your home's circuit breaker. Im leaving my home for a few days, can GLAS help me save energy while Im away? The air quality sensor inside GLAS measures volatile organic compounds (VOCs), and one of the VOCs measured by the sensor inside GLAS is hydrogen (H2). Click here to check compatibility of your system. By doing it yourself instead of calling a professional, youll also save yourself a little cash, too. The following equipment types are supported: Ventilators (including Energy Recovery and Heat Recovery), Humidifiers (including bypass, fan-powered, and steam). I get so much advice, but nothing that tells me where to go 1st. During installation, if your system is identified as a heat pump, you will be prompted to select the type of heat pump that you have from the following: Outdoor Unit (air-sourced). Short answer:yes. GLAS requires a minimum of 2 degrees Fahrenheit, or 1 degree Celsius, between your heating and cooling temperatures, to prevent the thermostat from needlessly switching between heating and cooling modes. You can find the Wi-Fi MAC address at the back of your device where it is printed. If the device is unresponsive, you can reboot the thermostat by removing the cover and holding the green power button on the bottom left of the device for 30 seconds, until you see the GLAS logo. The photo will help you when connecting your new thermostat. Too Large Flame 2. Hold the "reset" button on your thermostat for 5 seconds if it's not working after a power outage. If your AC is not blowing cold air, the refrigerant may be the problem. Enterprise networks and captive portals are not supported at thistime. Check if the fuse is bad. All smart thermostats require a c-wire to some degree. Once those conditions are met, GLAS will require some time to learn a temperature model of your heating and cooling system, as it heats or cools your home. From the home screen, swipe left to access quick view and selectschedule. Thermostats that are located in the basement of a home can be damaged by leaky ceilings and walls. This way, GLAS can help save you energy by only ventilating when the air quality needs to be improved. You can use your GLAS mobile app to control the temperature, heating or cooling mode, fan runtime, and other features. How does Johnson Controls keep my data safe? GLAS only works with Google Assistant or Amazon Alexa voice commands. Connect the switch side of the relay pack to the two terminals on the AUX device. Return to your system switch or breaker box and turn the power back on. To ensure comfort, GLAS bypasses those minimum timers in response to user changes (such as changing setpoint or turning the control on/off) when safe to do so without harming equipment. Like mentioned already, when you have no power to your thermostat, there are several reasons why this could be happening. The air seal helps provide a tight seal to reduce the amount of air flowing across the GLAS device and impacting its sensors. We recommend you do this by enabling Minimum hourly fan runtimeas well asSmart circulationfeatures. All smart thermostats require a c-wire to some degree. If so, flip the switch on the outlet and see if the display on your thermostat is back on. Sleep mode is the temperature settings you select for your waking and sleeping hours. Ads dont serve these purposes, so we dont include them on GLAS. To clean your thermostat, simply unsnap or unclip the outer cover and then use either a can of compressed air or an old rag to blow or wipe away the grime. A low humidity level when the outside temperatures are very low is important to prevent frost on windows, and excess condensation in your walls leading to mold growth. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. As the environment changes, your system will respond to what you need. Typically, these are set to the Temperature Preference for the current state of Home, Away or Sleep. Johnson Controls does not sell your data. If the problem is not resolved, make sure the breaker is shut off and remove the cover. In addition to reducing undesired airflow, the air seal provides a small amount of additional insulation, helping reduce the impact of the wall temperature changing as the flowing air changes the wall temperature. GLAS was designed to be beautiful and intelligent, inside and out, and to improve the atmosphere in which you live and work. The higher the MERV7 rating on a filter, the fewer contaminants including dust and pollen will get through the filter. However there is always the reasonable solution of purchasing an adapter kit for like $25 and that will be the easiest, cheapest, and you don't sacrifice any functionality. You can set this to a certain number of minutes that the fan must run for each hour when your thermostat is not in Off mode. (24 v ACfrom the control board), Rc: Power for cooling 8. Today its locked up screen. Designed in USA; Assembled in China. Remote Not Working 2. If you would like to change the temperature in your space at a scheduled time, you can edit your existing event or delete the event and replace it with a newone. Faulty or Damaged Wiring to Your Thermostat. Already did a factory reset, disconnected wifi and re-installed but no success. 14 Most Common Cozy Wall Heater Troubleshooting 1. From your home Wi-Fi, use your GLAS username and password to establish a connection between the Google Assistant and your GLAS smart thermostat. The internet was having issues and the thermostat disconnected from the modem. GLAS also detects movement inside your home so it can tell when no one is home and turn off your heat. . Can GLAS help improve air quality if I do not have a ventilator? Utilizing this information along with outside weather data, GLAS calculates how much energy you are saving when compared to operating only at your preferred Home setpoints for cooling or heating. When both of these features are enabled, GLAS will work to distribute air throughout your home when poor air quality is detected by the GLAS device. Too Much Heat 10. But not everyones schedules are the exact same every day, and some days you may not return home until hours after your scheduled return time. For more information on air quality and its importance for personal and home health, see the Environmental Protection Agencys report here. An Away event allows you to place an event with your preselected Away setpoints for a specified start and endtime. If you do not see the network you would like to use shown on the list, scroll to the bottom of the screen and select Other. TMC/GTP said: I have a Hearthstone freestanding gas stove with a wall mounted thermostat. If you can safely reach your circuit breaker, try . Main Burner & Pilot Goes Out During Normal Operation 11. GLAS Will then automatically switch back to the preset temperature preferences when your home next switches between Home, Away and Sleep. GLAS also supports configuring the auxiliary output in On while occupied mode, which will turn the auxiliary output on anytime the device is in Home or Sleep modes, and off when its in the Away state. After double checking the installation, sometimes external factors will continue to impact the device, and an adjustment is needed. (1 answer), Q:QuestionWill this work with variable speed motors? Saved me a call, a bill, and a wait! If you would like to make any updates to your Wi-Fi connection, go to Settings -> General -> Wi-Fi. 7. I added the Wifi network again and that fixed the problem. Then look for issues like loose wiring or terminal screws and tighten them up. Select Forget Network and your system willdisconnect. This helps protect your system and thermostat from possible damage. Once you have signed in to your account, use the Account Management screen to add a location and then the GLAS app will help you add a device, or tap on an existing location and then tap Add device. The Heat or Cool setpoint is the temperature the room has to reach before the heating or cooling will turnoff. Does Johnson Controls sell the data that it collects from my home? For example, you can pair the device with another third party digital assistant (such as Amazon Alexa or Google Assistant) to allow voice control of GLAS. You can edit your preferences for Home, Away, andSleep. In general, you control who has access to the data collected through GLAS. 3. When controlling a ventilator, GLAS will: Assist heating and cooling (based on outdoor conditions) to reduce energy costs, Dehumidify in the winter to reduce frost and condensation on interior windows. If, after checking all of the items on this checklist, your thermostat still has no power, youll probably want to call a professional to look at the problem. If your thermostat is powered by batteries, check them to see if theyre still good. In addition, GLAS works with Amazon Alexa allowing you to control your thermostat through an Alexa-enabled device such as Amazon Echo. On the Y terminal, one of them also went to the condensor & needs to be connected to the control board. Ensure that you use a clear naming system to help you know which location and which GLAS you are controlling at any time. What is the type of signal output by GLAS to the AUX terminal? GLAS uses sensor data to detect when people are in your home. When connected to Wi-Fi and an internet-based time service is available, GLAS will automatically manage date and time on your device. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. To save money on your energy bill, we recommend that you pick a wider range for your temperature preferences so that your GLAS does not have to operate your heating and cooling equipment as often. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. You should be comfortable there. While this can save energy, it might also mean returning to a warmer or cooler home than youd like. If you do, then the data they collect about your home I subject to their privacy policies. GLAS will accept commands through Google Assistant with the wake words, Ok, Google, and one of the following commands: To get the mobile app for GLAS on your Apple or Android smartphone or tablet, navigate to the Apple App Store or Google Play Store and search for GLAS by JCI. Is your thermostat still not getting power? No it does notI have one and it does not have emergency heat setting button on the screen. Your device will assist you in setting up your wake and sleep times, and creatingevents. What commands can I use for Amazon Alexa? To manually adjust the date and time, go to Settings> General> Date & Time. From the Account Management screen on your GLAS mobile app, select Invite users. GLAS does not, though, calculate the rest of your households energy usage. Then, you can enter the email address of an individual whom you want to give access to operate your GLAS. October 2022 in Gas Heating. 305. GLAS uses the sensed H2 levels in the building to estimate the level of carbon dioxide (CO2). Floating Flame 13. Yes. When you see any of the following problems, it's time to call in the professionals: Visible fraying or wear of wiring. On your control board, youll find several terminals into which your thermostat will need to be correctly wired. Why should I take advantage of energy savings? Yes, GLAS supports heat pump systems with electric, gas or oil auxiliary heating. It comes in a stylish design and with impressive features. Remove the frontplate by pulling the top of the silver cover towards you. Connect the C terminal of the device to the C terminal on the furnace or air handler. Failed Ignition 6. Using Wi-Fi also allows you to access your thermostat remotely from the web or your mobile device. Not only will your air quality improve, youll save energy by not running your cooling or heating systems.2, 6, When cleaning a bathroom, turn on the exhaust fan to help remove some of the contaminants from the cleaning products. GLAS is only compatible with 24VAC systems. The controls, in addition to the display on most thermostats, are run by batteries. Can GLAS automatically sense my presence? Welcome to The Indoor Haven. This makes the GLAS device more intelligent, since it can turn down your heat when you leave and turn it back on when you get home. If the network you would like to use is not shown in the list, scroll to the bottom of the screen and select Other. Follow the instructions below to install your Johnson Control GLAS thermostat: Check this too: Mysa Smart Thermostat How-to & Troubleshooting Guide. (Fan), Y terminal will use the yellow wire. When GLAS is in a Home or Sleep state, the output will turn on. Then drill in the drywall anchors. Pull all of the wires through the back of the GLAS thermostat. Heat protection and freeze protection will still activate in Off mode in the event that the emergency heating or cooling setpoint isreached. The thermostat not turning on at all; If your thermostat is more than ten years old, you may consider replacing it at the first sign of malfunction. To provide accurate data, this algorithm has many conditions that must be met before it can begin calculating energy savings. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Type in the name and password of the network you wish to connect to. Johnson Controls ensures that each professional installation comes from a trusted professional in your area, supports local businesses and gets the job done right. Try it and let me know if it worked. Note that you do not need to have a wire for every terminal. 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