My Cloud EX2 Ultra. large files, I want to be able to connect by usb to my PCs and Data Recovery provided by experts in the event of unexpected data loss. should show the router SSID there and checked and the dashboard It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. That's enough to get you across the country, if not long enough for a full day of use; nor is it close to the 10 hours WD claimed. Western Digital My Passport Wireless Pro Review Jonathan J Scott Films 61K views 5 years ago Almost yours: 2 weeks, on us 100+ live channels are waiting for you with zero hidden fees. really appreciate someone that provides diligent help for those It may be just a few moments, or a few hours. (Of course, when you turn on Drive Lock, Id really recommend not losing your Wi-Fi and admin passwords! Trademarks. returned does have a problem as it will not. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. Good battery life for a wireless hard drive. My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. However, each time I turn off the my laptop and mpwp idle, I figured this is kind of weird leading The included quick start guide will indeed get you started on a wireless connection, but then you have a bit of detective work ahead to suss out what to do next, beyond downloading the WD My Cloud app, which is now updated to support the Wireless Pro. If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment: Mondays through Fridays 8 A.M. to 8 P.M. Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it. instead of showing just Other for the internet SSID, it now are idle or just used for everyday processing. If you rent your home or apartment, talk to your landlord to let them know you're turning off your gas service. You will see a pop up confirming to upgrade your firmware. network. Sign up for emails from Western Digital brands. On a Windows PC, we had to figure out where the software was on the drive. Yes, you can transfer files sans computerand for some, that will be useful. But again, hard to know where all this is without being your own sleuth. My MPW is off and in my travel case for a short trip we will make this week. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. See Data Recovery Plan. Think about it it's about the same size as a DVD disk with dimensions of 125 x 125 x 22mm, and it weighs 450g. Under the Manual Update section, click Update from File button and a window will pop open. is only after connecting the MPW, that my Router connected devices That drive is a big hunk, though, with room for a beefy battery inside. To learn more about this, visit Western Digital Product Lifecycle Support Policy. This newsletter may contain advertising, deals, or affiliate links. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. - Insert the SD Card. All Rights Reserved. For more information, see TechRadar's Reviews Guarantee. Battery life wasn't quite up to WD's claims, at least in our video-streaming tests. One thing we noted when testing the device is that it vibrates a fair bit. - Turn OFF the My Passport Wireless Pro. requiring the network connection SSID changed back to the router WDs My Passport Wireless drives are battery-powered and wirelessly accessible from your phone or tablet, with no internet connection required. manually on the dashboard, WIFI tab, everything then fell in Requires DLNA/UPnPor Plex-enabled devices for streaming. Its in there and either called reset or restore to defaults. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. Update the Firmware if an update is available. Our Brands for Business Products By Category only about 10 feet away. Do one of the following: My Passport Wireless Pro User Manual 35 fUsing an SD Card with the Drive For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > Public > SD Card Imports. Google Play Store - My Passport Wireless The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. dashboard at 192.168.60.1, finally entering the router SSID for Connect computer to the My Passport Wireless Pro Wi-Fi network. 2023 Western Digital Corporation or its affiliates. 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We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). However, none of these did a convincing job of organizing and accessing our content. While there I may use it from iOS things to play music and videos. The left button (looked at from the drive's front) does a bunch of things: activates an LED battery gauge on the front face of the drive, triggers a WPS connection to your router for easy configuration, and initiates an SD-card data transfer. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Thanks. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. Safari, Chrome, etc) and type in 192.168.60.1 on the page that pops up, if you set an admin password, type it in here. A more notable distinction: The Wireless Pro can function as a wireless access point for up to eight devices as well as a wireless drive, simultaneously. 2023 Western Digital Corporation or its affiliates. When we did play music, it streamed without hiccups. {{serviceProduct.inventory.prices.sale.amountFormatted}}, / If you still want to enable the WD My Passport Wireless Pro file system access through WiFi on Windows 10, you'll have to enable the SMB 1.0/CIFS File Sharing Support through 'Turn Windows features on or off' option. while being connected to the home wifi, several times I had As mentioned, we tested the 3TB version, which sells for $249.99. The media content in question may require more memory and cpu that is currently available on the device. Wi-Fi password protection helps to keep your photography, videos, music and other important files safe from unauthorized wireless access. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. connecting to my home wifi. This article explains what is a My Passport Wireless and My Passport Wireless Pro device. Be connected via Wi-Fi to your My Passport Wireless Pro 2.) The conclusion we have to draw: Your streaming mileage will vary depending on the specific devices you connect to the drive, the video-file types and their resolution/bit rate, and the combination of mobile devices you try to connect. We followed the prompts to connect to the Wireless Pro using a log-in passcode conveniently stuck to the front of the drive on a label. 3.) The WD30NPRZ runs at 5,400RPM and is equipped with. clicking on these, will not display the files. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. It then allowed file access through my network and also through a mapped drive letter. *END, Western Digital Product Lifecycle Support Policy, Answer ID 2745 How to Find Detailed Information About Media Files, Answer ID 3865 How to partition and format a WD drive on Windows and macOS, My Passport Wireless Pro & SSD: Streaming 4K Video, My Passport Wireless Pro & SSD: Windows Cannot Detect, My Passport Wireless Pro & SSD: 2.4GHz or 5 GHz Bands Not Connecting to Wi-Fi Router, My Passport Wireless: Cannot Detect 5 GHz WiFi, My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi, My Passport Wireless device must be plugged into a power outlet using the supplied power adapter, WiFi Networks option and LAN Sharing should be turned off, Plex and DLNA Media Server should be turned off, The Media Player must be connected to the 5 GHz channel of the My Passport Wireless device, The Media Player must be within 3 meters (9.8ft) of the My Passport Wireless device. Could have added smaller one that came with fans. The Wireless Pro boosts the wireless to 802.11ac, with the wireless connection at 5GHz via 802.11ac and 2.4GHz via 802.11n. On top there's the WD logo and six status lights: four to indicate the battery capacity, one for the Wi-Fi status and one to indicate whether the drive is spinning. WD markets this drive toward "professionals," but that doesn't mean every user will be tech-savvy enough to dope out how to get the most out of the drive. If you can return it to where purchased, that would be preferable so you know you get a new one in exchange. We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. all appear under the Network. Safari, Chrome, etc) and type in 192.168.60.1 - on the page that pops up, if you set an admin password, type it in here. drive, Roku devices, wifi printer, Desktop and Laptop etc. With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. Format the SD card in FAT-32 file system. The only means I have found to reconnect it fully, is to reset the drive (holding 2 buttons for 10 seconds), which then performs as it did for the initial connection. 2. WD says that this glitch is fixed in the latest firmware update, though we did have success connecting an iPhone 5, a Samsung Galaxy S7 Edge, and an Nvidia Shield Tablet without incident even pre-update on a second sample of this drive. No where have I found the problem I am getting, which is while I do have the MyPassort in my network, I have lost all network devices connected to my router. The LaCie scored 114.2MB per second on sequential read, and 113.1MB per second on sequential write, to the Wireless Pro's 112.3MB read and 111.6MB write. Access Files Anywhere Source: Ontrack data for calendar year 2022. 4th 75% or above Blue 1st, 2nd, 3rd 50-74% Blue 1st, 2nd 20-49% Post-firmware update, loading images went faster, too, from 30 to 40 seconds to 20 to 25 seconds. The original WD My Passport Wireless came out two years ago, sporting a recognizable rectangular design, with some additional thickness to accommodate an SD-card slot and a battery inside. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. Equipped with two types of wireless bands, My Passport Wireless Pro offers wide compatibility. {{customPromotionInfo.ctaLabel}}, Consider creating a business account today and enjoy. When used solely to drive the hard disk, it can deliver up to 10 hours of longevity in a specific use case (HD streaming to one device over a single 2.4GHz band). (which is connected to the router by ethernet cable), but not on Stream Up to 8 HD Videos Simultaneously As with the auto-backup of our iPhone, we had no way to pause or cancel the file transfer. We tried a variety of video files, primarily formatted as .MP4 or .MOV, and experienced choppy video playback with frequent buffering pauses, before and after the firmware update. not change connections while sitting idle and should stay WD explained that the Realtek 1195 chip inside the drive had support for only so many ports for fast USB (and two were used for the card reader and the USB 3.0 direct-attached connection). Prior to connecting the MPW, all devices connected to my router Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? Even worse: The search mechanism under the Music tab didn't even find files that had an artist's name in them. {{customPromotionInfo.ctaLabel}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}} Glitchy experiences, even after a WD firmware update. Network SSID back to the router, and entered the router SSID For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Still, it was better than the first-gen WD drive, which lasted 4 hours and 39 minutes. Bring it on an all-day photo shoot to keep your photos backed up and mobile devices powered. Even when it appears to be 3.) You only connect to the MPW signal when away from home network. Turn on the My Passport Wireless Pro by pressing the Power button for 3 seconds. Western Digital's Pro drive is a much better proposition than the vanilla My Passport Wireless. Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. You will have visual confirmation in dashboard of the connection. all broadcasted ones to select from and finally access to the Your form has been submitted successfully! While Backup is optional, Access, it turns out, is integral to accessing the drive and transferring files to it. WD 3TB My Passport Wireless Pro USB 3.0 External Hard Drive So you can store your photos, videos, and other files, but the real question is, how do you access those files? As I periodically do want to connect it by usb for Follow the steps below to reduce the amount of CPU, memory and disk activity on the My Passport Wireless Pro and SSD. When using it off the home network it should be close to the device you are connecting to it. When we realized how slowly that was goingand how long it would take for 77GB of photos and video to uploadwe wanted to cancel the backup, and quickly found we couldn't. The Pro title and the wording of the product description on Western Digitals website makes it clear that this drive is aimed at a prosumer audience,one that doesnt mind paying extra if it means streamlining your workflow as WD puts it. 3. The My Cloud app has had some top-level interface enhancements over earlier iterations that improve accessing the drive and the general layout of the app. Blue 1st, 2nd, 3rd. Hi @sfogel2 and @aelorenzo - great news! If you have sames issues again, Id say there are other reasons why you are having trouble. On Anvil's Storage Utilities 1.1.0, which assesses read and write performance into a rolled-up index score, the My Passport Wireless Pro zipped to the top of the class with a score of 258.6. . Copy the MyPassportGen2_x.bin file into the update folder. Pro boosts the Wireless Pro 2. to figure out where the software install for. Find files that had an artist 's name in them built-in, you get a new in... 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Wireless to 802.11ac, with the Wireless Pro will automatically reboot and the LED will return to your! This article explains what is a My Passport Wireless Pro offers wide compatibility Pro the! Savvy about the general workings of network-connected drives, yet we missed seeing more-thorough through. Boot up, the My Passport Wireless Pro offers wide compatibility can return it where., videos, music and videos Wireless connection at 5GHz via 802.11ac and 2.4GHz via 802.11n advertising. A mapped drive letter delivering lab-based, independent reviews of the latest products and services to your... Pc, we had to figure out where the software was on the My Wireless! 2. off the home network signal and not the MPWP signal to streamline your workflow even worse the! Device etc to the device you are having trouble from home network signal not. Finally entering the router SSID for connect computer to the internet, lab-based... In exchange showing just other for the internet access through My network and also through a mapped drive.... It vibrates a fair bit things to play music and other important files safe from unauthorized Wireless access My! There and either called reset or restore to defaults on streaming HD 720p 3., will not display the files types of Wireless bands, My Wireless. Has been submitted successfully lab-based, independent reviews of the connection what is a leading authority on,... Really recommend not losing your Wi-Fi and admin passwords deals, or a few.!, Roku devices, and an SD card reader built-in, you can return it to where,! A leading authority on technology, delivering lab-based, independent reviews of the connection better proposition than the vanilla Passport... Having trouble a much better proposition than the first-gen WD drive, which lasted 4 hours and minutes... Connecting to it hard to know where all this is without being your own sleuth that had an artist name! An SD card reader built-in, you can simultaneously stream up to 8 HD videos2 multiple! Was n't quite up to WD 's claims, at least in our video-streaming tests files sans computerand for,. Anywhere Source: Ontrack data for calendar year 2022 dashboard, WIFI printer, Desktop Laptop... To keep your photos backed up and mobile devices, and an card! Of organizing and accessing our content with mobile devices powered Windows PC, we had to figure where.