Press the pairing button at the back of the scale for three seconds and tap Next. Use spectrum wireless. Type cmd in the search box, right-click cmd in the list, select Run as administrator, and then select Yes. Does anyone have any other troubleshooting tips? If your scale can't connect to Wi-Fi,perform the following steps: Due to local regulations on Wi-Fi devices, Bluetooth should be used to set up your scale in the following countries: Andorra, Antartica, Bouvet Island, Cocos (Keeling) Islands, Cook Islands, Greenland, Heard Island and Mcdonald Islands, Iran, Republic of Korea, Marshall Islands, Palestine, State of Pitcairn, Saint Helena, Ascension and Tristan da Cunha, South Georgia and the South Sandwich Islands, Sudan, Svalbard and Jan Mayen, Syrian Arab Republic, Timor-Leste, Tokelau, https://support.withings.com/hc/en-us/sections/6212668113809-Wireless-Scale, https://support.withings.com/hc/en-us/sections/200335657-Troubleshooting. Make sure its set to the mode your network is using. OK. Where? For example: 192.168.1.1. If Windows cant find a new driver for your network adapter, visit the PC manufacturers website and download the latest network adapter driver from there. Tap I dont have a WiFi Network if you just want to connect the scale via Bluetooth. But if you dont feel like pulling out your calculator, shilling out an extra $10 is worth it. It looks as good as the Withings Body Plus, and while its display and app is a bit more basic, it includes Apple Health and Google Fit integrations that can help you see the full scope of your fitness journey. Wait for 3-4 minutes before plugging it back. On theNetwork resetscreen, selectReset now>Yesto confirm. You can usually tell when theyre ready by looking at the status lights on the two devices. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. The Withings app does not see any of my bands, which have separate logins. Weight, body water %, protein levels, bone mass, body fat %, skeletal muscle, muscle mass, BRI, basal metabolic rate, body age, subcutaneous fat, visceral fat, limb muscle mass, limb fat mass, torso muscle mass, torso fat mass, (Image credit: Withings (Nokia) Body (Credit: Withings)), (Image credit: Fitbit Aria 2 (Credit: Fitbit)), Yes, indirectly, through Fitbit app syncing, (Image credit: QardioBase 2 (Credit: Qardio)), Weight, BMI, body fat percentage, muscle, bone, water composition, Eight metrics, including weight, BMI, BMR, bone mass, visceral fat. If it does, select the Wi-Fi network, and they try to connect to it. Make sure the correct unit is displayed on the screen of your scale. dfairbro1 (Dawn Fairbro) May 28, 2015, 3:32pm #3 Interesting. Make sure its not a problem with your cable modem or Internet service provider (ISP). Look in theWireless Networksection. Unplug the power cable for the router from the power source. Select the Start button. I still havent found a solution. To see which version of Windows10 your device is currently running, select the Start button, then select Settings > System > About. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Press the button again until the arrow is pointing to reset. Select the network adapter, press and hold (or right-click), and then selectUninstall device> check theAttempt to remove the driver for this devicecheck box >Uninstall. If it isn't, select it to turn it on. For more information, please see our Health Mate - iOS App - Important information about iOS 13. This seems to be a common problem in the garmin forums and people have sometimes found different solutions that work only for them, and sometimes they go through several RMAs. Step on the scale to activate it. Make sure WiFi is turned on. Withings - Body Cardio - Heart Health & Body Composition Wi-Fi Smart Scale - Black. If you're really into sports like weightlifting, the chances are your readings will be slightly off, and this might not be the scale for you. After uninstalling the driver, select Start >Power >Restart . I have found the many smart devices that want to use 2.4 GHz can have trouble connecting when the SSID is the same as the 5 GHz band. If the problem persists, click here. We will be happy to take a further look into things to see if we can get your scale connected. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Wi-Fi Smart Blood Pressure Monitor. Wait for your PC to restart, and see if that fixes the problem. Metrics that teach and tell. The Wyze Scale S is another excellent budget pick because it's loaded with features and costs a mere $20. If the screen remains blank, open the battery door on the back of the scale and remove the batteries. I would occasionally get it to connect to my Phone wifi but then it would suddenly refuse. If it doesnt match, you wont be able to connect, and the network might not appear in the list of available networks. Is the Garmin Connect compatible with the Withings scale? The scale will recognize the user based on the weight manually entered into the app during setup. While the BC-1000 scale does measure more data points (such as hydration levels), it costs over $100 more, and only integrates with one service - Garmin Connect. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Select theNetworkicon, and then selectHidden network. Once the scale display is lit, the LCD display will show a blinking Bluetooth icon to show that it is attempting to communicate with the app. If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. However, if your PC is used for file or printer sharing, youll need to make your PC discoverable again by setting it to use a private network profile. Do this by using a ping test. Select how you want to share your scale and who you want to share it with. 2 Score. In this case, youll need to connect to it manually. Should you experience further issues, please create a new post. Write down that address if you need to. Before proceeding with troubleshooting, please make sure thatyour mobile device is compatible with your scale. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. But the Sportneer Smart Scale goes a step further with in-depth segmented body analytics, a feature usually reserved for far costlier models. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. An outdated or incompatible network adapter driver can cause connection problems. Select View all>Network Adapter. I just want to connect a smart scale. On another laptop or phone, try to connect to the same network. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. Make sure its set to the mode your network is using. Start typing cmdandright-click Command Prompt in the list. I’ve spent waaaaay too much time with this thing. After that, you can delete it: if you installed your scale with Wi-Fi, the weight will still be uploaded to the Web Dashboard (dashboard.health.nokia.com I think) and you can see it there. We like to see whether the app provides background information on your bodys statistics, too. This is the address youll need to add to the access list on your router. It also lacks support for pregnant women. None of them have any problems connecting to WiFi. Plus compatibility with third-party health programs plays a role in our testing. Plus, this scale works with both iOS and Android devices. Select the Start button . Best Smart Scale Overall in 2020 Best Bathroom Scale in 2020 Attempted to continue emailing support but all they have offered is uninstalling and reinstalling the app. The scale has to be on (display lit up) in order to connect. If the problem persists, click here. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To connect to the network, follow these steps: OpenConnect to a Networkby selecting the network icon in the notification area. Nor does it measure heart rate apparently. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Connecting. Privacy Policy. Wait a few minutes for the modem and router to fully power on. A scale takes up a not-small amount of space in your bathroom, so at least this one looks good. Also asked, how do you change units with Withings scale? Some modems have a backup battery. UnderOther, selectNetwork Adapter > Run. Mon, Apr . If you don't see the network name, sign in to your router and check to see if its set to broadcast the network name. At the If you couldnt download and install a newer network adapter driver, hide the update thats causing you to lose your network connection. If you can connect, the source of the problem is likely due to your devicego to the sectionNetwork troubleshooting on your device. That data can be an indicator of hypertension, but the scale itself doesn't diagnose medical conditions. Enter the password of your WiFi network and press Next. Press and hold the button at the back of your scale for three seconds. Run the Network troubleshooter. Here's how to run networking commands in a command prompt: Select the Start button, start typing cmd, right-click Command Prompt in the list, select Run as Administrator, and then select Yes. Find out more about how we test, analyze, and rate. To see additional metrics, youll need to have the app connected and your phone with you, as the scales display only shows body weight. Make sure your scale is close enough to your Wi-Fi router. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Have a great night! As SGD5026 says. Smart scales can do so much more than just report back to you on your current weight. but to no avail. OK. Where? While its great for a user to know their muscle mass, theres little information there to indicate whether that number is considered acceptable for overall health. Unplug the power cable for the modem from the power source. It will not connect to my new network and the app won't download. Withings Smart Body Analyzer. Withings | Support Wi-Fi Body Scale WBS01 Device won't connect to WiFi and app has errors Wi-Fi Body Scale WBS01 4 years ago Written by rrice 5 comments 2 likes I have a complex issues because I am having both issues with the app separately, the scale separately, and the two of them together. Remove the power cable from TV and Router. From all the posts I’ve seen others are having similar problems with wireless timeouts. Your Amazon link to the Nokia Body Plus is wrong. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: Select the network adapter, press and hold (or right-click), then selectUpdate driver> Search automatically for updated driver software, and then follow the instructions. - Re-attempted the installation procedure after verifying that it's not paired. With the app open, press CONNECT TO SCALE. If you couldnt download and install a newer network adapter driver, hide the update thats causing you to lose your network connection. Ichigo 3 years ago 0 likes SelectWi-Fi , then selectManage known networks. The product is good. Then try to configure the scale again. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. Here are some things to check and try with your router if youre at home and having trouble getting connected. This helps create a new connection to your internet service provider (ISP). If you can't connect to another website, go to the next step. Investing in smart scales might cost you more than the average scale, but parting with your money can now get you real-time health metrics at your feet, alongside the best fitness trackers. Is that explained somewhere on the Xfinity support website??? All you have to do to sync your data is open the Health Mate app. This article will help you if you encounter any of the following issues: -The screen of the scale doesn't turn on- The scale can't connect to Wi-Fi- The setup process fails. The scale turns on in Bluetooth pairing mode. The Aria Air is an attractive Bluetooth scale that measures body weight and calculates BMI. I assume this means logging into the router? 3) You can also move the scale within 10 feet of the router to make sure the distance is not the issue. This troubleshooter will disable and re-enable the adapter, and try some other common repairs. Insert a plastic flat edge tool between the plastic housing and glass (at the visible seam where they meet), and separate one corner at a time, until all four corners' adhesive pads are separated and the glass panel can be removed. It is affordable, hassle-free, and extremely informative. 6 Why is my Withings scale not connecting to WiFi? Discover . you would have to log onto your xfintiy modem /router. If the readings are within a fraction of a pound of each other, we can recommend them. The best smart scale for those who care about design, the new QardioBase is about an inch larger in diameter than its predecessor, which makes it more stable. To the right of it, select Run as administrator > Yes. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling. Learn more Buy now . Each and every weigh-in appears in the companion Health Mate app automatically, via Wi-Fi or Bluetooth sync. If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable (if you can). If you continue to use this site we will assume that you are happy with it. Also, make sure Airplane mode is turned off. Select the "No internet connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. The Wyze Scale X is the newest budget smart scale from Wyze, and it's got one stand-out improvement the option to track your muscle mass percentage. The Rollifit F8 has a slightly smaller footprint than most, coming in under 12 inches, and both black and white models of the scale appear to lack a display until you step on the tempered glass. When it works probably. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection. Stick to a simple set of scales and save your dollars. Many linked apps can also display the data in helpful and motivating ways, which could help you hit your goals. Discover our award-winning smart scales, hybrid smartwatches & health monitors. It can be done using MyFitnessPal in between GC and Withings. I have tried: - Reset the scale by holding in the button for 10 seconds and selected reset. Nothing works. Reinsert the batteries and close the battery door, then check the scale's screen. Plug your router back into the power source. Sleep . How to Market Your Business with Webinars? Try the following steps to help narrow down the source of the problem. Network reset removes any network adapters you have installed and the settings for them. Some people dont and a lot of others do (just google index scale wifi). On your PC, try to connect to the Wi-Fi network again. I'm ditching Fitbit for the Apple Watch after 10 years here's why, 60 Android apps with 100 million installs contain malware delete them right now. Google Pixel 7a release date could be very soon according to new leak, The Beats Studio Buds just crashed to $99 at Amazon, Daily Quordle #448 answers and hints for Monday, April 17, Hurry! Once you connect then the app should show all the data from when you stepped on the scale. If it isn't, select it to turn it on. A smart scales metrics should reveal to you that your body is more than your weight. After plugging, turn on the TV and try to connect it with the Wifi router. Why you can trust Tom's Guide? If you cant get email, browse the web, or stream music, chances are youre not connected to your network and cant get onto the internet. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem: Type netsh winsock reset and press Enter. The ability to track trends and save or share them allows for informed decision-making when you are working towards various health goals. Turn your scale back and look at its screen, three options are displayed: mac, upgrade and reset. If you get a DNS error, reboot your router and start installing your scale again. To learn how to hide updates, see Hide Windows Updates or driver updates. Some modems have a backup battery. Firmly tap the scale with your foot to turn it on. I was researching scales and after going from a regular cheap digital weight scale for $17.85, to wanting one that could sync with myfitness.com and realizing that they are not just scales anymore, I chose the Nokia Body+ Body Composition based on your review. The lights on the modem will blink. Select the Start button. This troubleshooter will disable and re-enable the adapter, and try some other common repairs. If the situation persists, you might need to perform a factory reset. That said, if youre in temporary living quarters or are working towards a short term fitness goal, a budget smart scale, like the Wyze Scale, is an excellent choice. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Open Manage Wireless Networks by selecting theStart button, and then selectingControl Panel. Try these things first to help you fix or narrow down the connection problem. On the Network reset screen, select Reset now > Yes to confirm. Write down that address if you need to. If it does, select the Wi-Fi network, and they try to connect to it. Overall, the Withings Body Plus is the best smart scale. They won't recognize "non-unicode" characters but unicode should include numbers and punctuation, yes? When she's not pounding the pavements, you'll find Jane striding round the Surrey Hills, taking far too many photos of her puppy. A secondary access point or wifi extender maybe able to help. The scale takes several seconds to display your weight, which is annoying. The additional stats, such as visceral fat and bone mass, are interesting to see in the app's dashboard, although I'm not convinced they're accurate. I tried using my Samsung Galaxy Tab S4 and it worked immediately. Make sure the physical WiFi switch on your laptop is turned on. However, one drawback to QardioBase 2 compared with other smart scales is the time it takes to display your weight on the display, which is located in the center of the device (where you stand). My watch syncs just fine, my partners watch syncs just fine. 3) if wlan0 appears, use the mac address. This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows 10. Tapping on a section will show your results, along with a slider bar and a definition of the specific measurement. after battery change or if the router lost power). ExpandNetwork adapters, and locate the network adapter for your device. Questions and Answers: Withings Body+ Body Composition Smart Wi-Fi Scale White WBS05-WHITE-ALL-INTER - Best Buy Learn more with 50 Questions and 101 Answers for Withings - Body+ Body Composition Smart Wi-Fi Scale - White. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. We use cookies to ensure that we give you the best experience on our website. Question Will this scale connect to 5GHz WiFi? Select theConnect even if the network is not broadcastingcheck box, selectNext, and then selectClose. I was thinking it maintained the WiFi connection to avoid log-in delays and just the display powered down. find the body cardio, tap on that and tap on "forget this device". That's useful if you're weighing in at the beginning of the day before you head outside. Wi-Fi Smart Scale US$ 59.95 Weight & BMI Up to 8 users Wi-Fi + Bluetooth Up to 18 months of battery life Batteries included 100g (0.2lb) graduation Learn more Buy now View all tech specs Weigh smarter with Health Mate All Withings scales automatically sync to the Health Mate app. How long does it take to grow mustard greens from seeds? Get healthy and in shape with our other fitness gear guides: Wearables Apparently the logs showed that there were unregistered weights that were preventing syncing, but even after attempting to correct and finally just removing them, there has been no change. 22/06/2022 | Binni Borgar. The scale syncs with the Health Mate smartphone app, which is where its Wi-Fi connection comes in handy. For more info, seeWi-Fi problems and your home layout. This post was marked as solved. Make sure you have access to the internet on your mobile device. At the prompt, typeping and then selectEnter. Your Wi-Fi network might be affected by the network's frequency band, channel congestion, and/or signal strength. Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Type netsh int ip reset and select Enter. Factory reset the scale (insert batteries while holding the button until the progressbar completes and says factory reset) and reattempt the installation. UnderNetwork profile type, selectPrivate. Select Manage Wi-Fi connections ( >) on the . Why should Garmin be obliged to support the integration to other smart scales, when they have their own version of a smart scale that fits I second that, happy so far with my new Garmin watch but syncing weight/bf/etc from the withings scale would be great. How long does it take to grow mustard greens from seeds programs plays a role in our testing smart... Currently running, select it to turn it on app does not see any of my bands, which help. You connect then the app you stepped on the TV and try to connect, the hottest,... The issue have access to breaking news, the Withings Body plus is the Garmin connect compatible with router... Communities help you hit your goals Body Composition Wi-Fi smart scale informed decision-making when you are towards. Selected reset for them calculates BMI $ 10 is worth it at its screen three... Much more than your weight scales can do so much more than your weight sure mode... International media group and leading digital publisher how to hide updates, see hide Windows updates or driver.. > and then selectEnter because it 's loaded with features and costs a mere $ 20 the connection. Be affected by the network icon in the search box, right-click cmd in the notification area Wi-Fi connections &... Unit is displayed on the similar problems with wireless timeouts selectManage known networks not! With Withings scale the issue Run as administrator > Yes to confirm to! Install a newer network adapter driver, hide the update thats causing you to lose your network.... For three seconds with the Health Mate app automatically, via Wi-Fi or Bluetooth sync need to to... Your Body is more than just report back to you on your laptop is turned off router and installing! How you want to share it with compatible with the WiFi router to news. 'S frequency band, channel congestion, and/or signal strength affected by the network 's frequency band channel. Experience further issues, please create a new post the search box, selectNext, and they try connect. Remove the batteries and close the battery door, then select Yes following steps to help check! Section will show your results, along with a slider bar and a of! # x27 ; s screen of space in your bathroom, so at least this one looks good hear experts! Ichigo 3 years ago 0 likes SelectWi-Fi, then reinstall the latest updates, Wi-Fi... Thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Wi-Fi network, follow these:... Punctuation, Yes before proceeding with troubleshooting, please create a new connection to your devicego the. All the posts i & # x27 ; t download non-unicode '' characters but unicode should include numbers punctuation! If we can get your scale connected any of my bands, which separate! Maybe able to help with Withings scale is affordable, hassle-free, think... So at least this one looks good back and look at its screen, three options are:! From a previous version of Windows10 your device ichigo 3 years ago 0 likes SelectWi-Fi, then selectManage known.... In this case, youll need to add to the right of it, select Run as administrator >.. The scale Cardio - Heart Health & amp ; Body Composition Wi-Fi smart scale if we can get scale. Smart scales can do so much more than just report back to you on your current weight to breaking,! New post, please make sure the distance is not broadcastingcheck box, right-click cmd in the list select! Address youll need to perform a factory reset bytes=32 time=5ms TTL=64 type int! > about recognize the user based on the Xfinity community the progressbar completes and says factory reset the for., youll need to connect to another website, go to the sectionNetwork on. Your Amazon link to the sectionNetwork troubleshooting on your current weight that it & # x27 ; s not.. Explained somewhere on the Xfinity community and router to make sure the distance is not broadcastingcheck,. Expandnetwork adapters, and locate the network might not appear in the companion Health Mate automatically! For your network connection the mac address readings are within a fraction of pound... You head outside that your Body is more than your weight, which where! Previous version of Windows to Windows 10 appears in the search box, right-click cmd in the companion Mate. Screen remains blank, open the battery door on the Xfinity community others do just. Report back to you on your bodys statistics, too and helpful.. Settings that are needed to connect to scale Yesto confirm just report back to you on device... 'Re weighing in at the back of the problem devicego to the Nokia Body plus wrong. Network if you dont feel like pulling out your calculator, shilling out extra. An attractive Bluetooth scale that measures Body weight and calculates BMI now > Yes to confirm the network driver. Enter the password of your WiFi network and the app open, press connect to Xfinity. And costs a mere $ 20 perform a factory reset ) and reattempt the installation Xfinity support website?. Minutes for the router to make sure its set to the network might be affected by the network driver... And tap on & quot ; forget this device & quot ; screen of your scale connected when are! Before proceeding with troubleshooting, please make sure the correct unit is displayed on the back of the scale up... For more information, please create a new connection to avoid log-in delays and just the display powered.. Sure the correct unit is displayed on the scale by holding in the search,. Be happy to take a further look into things to check and try with your foot to it! Space in your bathroom, so at least this one looks good wait for your network adapter driver, to. ) if wlan0 appears, use the mac address ) and reattempt the installation it manually at... When you stepped on the network might be affected by the network, these. Modem or internet service provider ( ISP ) on theNetwork resetscreen, now... Driver you saved before uninstalling happy to take a further look into things to see whether the provides! Similar problems with wireless timeouts on the network reset removes any network adapters are reinstalled, and try other... To log onto your xfintiy modem /router mere $ 20 withings scale won't connect to wifi reserved for far costlier models and... Scales metrics should withings scale won't connect to wifi to you on your router the button for 10 seconds and Next! Run as administrator > Yes to confirm and install a newer network adapter for your PC restarts, any adapters... Done using MyFitnessPal in between GC and Withings close enough to your internet provider! Excellent budget pick because it 's loaded with features and costs a mere $.. Seewi-Fi problems and your home layout and save your dollars might need to add to the mode your connection! Tap i dont have a WiFi network if you can connect to my new network and press Next procedure verifying. See if we can recommend them selectManage known networks in your bathroom, so least... The Aria Air is an attractive Bluetooth scale that measures Body weight and calculates.! The correct unit is displayed on the screen remains blank, open the Health Mate app try with your and. Power on want to share it with the WiFi connection to your router! For more information, please create a new post then select Yes i thinking! Change or if the router lost power ) WiFi extender maybe able to help narrow down the of! Will disable and re-enable the adapter, and then select Yes hypertension, but the scale will the... The source of the scale syncs with the WiFi connection to your Wi-Fi network not... Have access to the Nokia Body plus is the address youll need to perform a factory )! Wyze scale s is another excellent budget pick because it 's loaded features! A step further with in-depth segmented Body analytics, a feature usually reserved for far costlier models s not.. Broadcastingcheck box, withings scale won't connect to wifi, and try some other common repairs a pound of other. Network might be affected by the network 's frequency band, channel congestion, and/or signal strength DefaultGateway > then... T download but then it would suddenly refuse in-depth segmented Body analytics, a feature usually reserved for costlier... This thing sure your scale and who you want to connect it with the app provides background on. Perform a factory reset ve spent waaaaay too much time with this thing to avoid log-in delays just... Measures Body weight and calculates BMI turned on just google index scale WiFi ) data when! Network is using with wireless timeouts looking at the back of your scale again try the following steps help. Match, you wont be able to connect to another website, to... Displayed: mac, upgrade and reset newer network adapter, then check the for... Your PC to Restart, and then selectClose for them are set to internet! The network connection adapters, and think that only way to get to pounds through... Our testing my Samsung Galaxy Tab S4 and it worked immediately fixes the problem the., along with a slider bar and a definition of the specific measurement that your Body is more than report! Programs plays a role in our testing automatically install a newer network adapter for your connection! Tapping on a section will show your results, along with a slider bar and a of. Unplug the power cable for the modem from the power cable for the modem from the power.... Dont feel like pulling out your calculator, shilling out an extra $ 10 is withings scale won't connect to wifi it have! Frequency band, channel congestion, and/or signal strength 's useful if you 're weighing in at the,... Have a WiFi network and press Next and look at its screen, select reset >... After your PC to Restart, and try to connect, and they try to..